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Forum Discussion

GoneForRide's avatar
Apr 18, 2026

How to remove device? And account?

OMG,

Every week I get an email that my Orbi is End of Life and not supported. I no longer own an Orbi product or Netgear product. I cannot delete my account. I cannot unsubscribe. I don't want this account active but removed.

 

Who designed this site? You have our info, serial, email, but no option to remove it? What if a user sold or discarded the Orbi product? There needs to be a remove device option.

 

What is one supposed to do to have an account removed? 

2 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    GoneForRide wrote:

    What is one supposed to do to have an account removed? 

    1. Log into my.netgear.com
    2. click on the profile icon
    3. click on "delete my netgear account".
    4. ...