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Stmgo23's avatar
Stmgo23
Aspirant
Feb 02, 2020

I bought an Orbi RBS40 from Amazon and cannot setup

I bought an Orbi rbs40 from Amazon and cannot set it up because it seems that the previous owner set up a password. Any suggestions?

6 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Feb 02, 2020

    Factory reset the RBR and RBS. Press the back reset button for 15 seconds then release. Connect a wired PC to the RBR and walk thru the setup wizard with a web browser. 

    Stmgo23 wrote:
    I bought an Orbi rbs40 from Amazon and cannot set it up because it seems that the previous owner set up a password. Any suggestions?

     

    • Stmgo23's avatar
      Stmgo23
      Aspirant
      Feb 03, 2020
      That worked great! Thank you. Now I can’t get the satellite to pair. It mostly just blinks white lights. Sometimes it will flash one green and one orange really quick. Any suggestions?
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Feb 03, 2020

        Are you hitting the sync button in back of the RBR then sync button in back of the RBS while the RBS is in the same room with the RBR? 

        What FW version do you have loaded on the RBR?