I’m trying to set up my new Govee Wireless temperature humidity system in my home so I can monitor temperatures on my iPhone govee system does not work with the 5G connection how do I connect it to the 2.4 G?

After much frustration (and no help from Govee) I was able to connect my Govee H5040 water detector to my Orbi network. The key: I still had an EX2700 range extender from before I bought the Orbi. The extender only works at 2.4ghz. So the steps were:1) Plug in the extender2) Log my phone out of the Orbi network and into the EXT network3) Push the blue button on the Govee gateway. (Note -- the gateway has 2 buttons and both cause a blue light to flash. I was pushing the wrong one for a while.)4) Use the Govee app to add the Govee gateway and log into the EXT network.Done! If you don't have a 2.4 range extender, maybe you have an old router non-mesh router.

DeckerBob wrote:I’m trying to set up my new Govee Wireless temperature humidity system in my home so I can monitor temperatures on my iPhone govee system does not work with the 5G connection how do I connect it to the 2.4 G? Have you asked the people who made the Govee system? It is down to them to write software that allows you to connect to whatever wifi is available. You may be able to disable the 5 GHz on your C6300 temporarily. There is a support for the C6300, including a manual, somewhere at the end of this link: >>>> C6300 | Product | Support | NETGEAR <<<< By the way, but you have posted your message in the section of this community given over to Home WiFi Adapters. (This is easily done, given Netgear's impenetrable community structure.) If you need more help, you might get better and quicker replies, and find other answers, over in the appropriate section for the C6300: Cable Modems & Routers

Aredub wrote: If you don't have a 2.4 range extender, maybe you have an old router non-mesh router. Or, as suggested earlier, simply tell the Mesh system to temporarily stop broadcasting the 5 GHz SSID. That is a well known and widely discussed strategy that has worked for many different IoT devices. Thanks for reporting back on this one. With luck anyone who turns up here with the same issue will search this place for Govee and will find your solution. Let's hope that DeckerBob can use one of these strategies.

Thanks, michaelkenward Netgear support wasn't helpful when I asked how to disable the 5ghz band. I found references ibn the community saying it could be done via the command line, but didn't find directions. I also couldn't find a way to use different passwords or SSIDs for each band.michaelkenward wrote:Aredub wrote:If you don't have a 2.4 range extender, maybe you have an old router non-mesh router.Or, as suggested earlier, simply tell the Mesh system to temporarily stop broadcasting the 5 GHz SSID. That is a well known and widely discussed strategy that has worked for many different IoT devices. Thanks for reporting back on this one. With luck anyone who turns up here with the same issue will search this place for Govee and will find your solution. Let's hope that DeckerBob can use one of these strategies.

Aredub wrote: Thanks, michaelkenward Netgear support wasn't helpful when I asked how to disable the 5ghz band. I found references ibn the community saying it could be done via the command line, but didn't find directions. I also couldn't find a way to use different passwords or SSIDs for each band. The idea is not to disable 5 GHz but to stop the SSID from being broadcast. In that way, wifi clients used to set up IoT devices will not see the 5 GHz wifi and will connect to at 2.4 GHz. (You may have to tell the wifi client to forget that it knew the 5 GHz SSID or it can connect even if it cannot see it.) There is nothing tricky about doing that. No telnet or command line moves. It is simply a case of temporarily switching it off the 5 GHz SSID in the browser graphical user interface. People have also had success by turning down the power from the 5 GHz wifi on the basis that their wifi clients will then prefer the 2.4 GHz band. This is all very straightforward and has bailed out many people who are grappling with poorly designed IoT set up software. Only purists and propeller heads insist on separating 2.4 GHz and 5 GHz, even though it actually breaks the fundamental design mesh concept of Orbi systems.

Installing my Govee wireless system

15 Replies

michaelkenward
Guru
Aug 15, 2019
DeckerBob wrote:
I’m trying to set up my new Govee Wireless temperature humidity system in my home so I can monitor temperatures on my iPhone govee system does not work with the 5G connection how do I connect it to the 2.4 G?

Have you asked the people who made the Govee system?

It is down to them to write software that allows you to connect to whatever wifi is available.

You may be able to disable the 5 GHz on your C6300 temporarily.

There is a support for the C6300, including a manual, somewhere at the end of this link:

>>>> C6300 | Product | Support | NETGEAR <<<<

By the way, but you have posted your message in the section of this community given over to Home WiFi Adapters. (This is easily done, given Netgear's impenetrable community structure.)

If you need more help, you might get better and quicker replies, and find other answers, over in the appropriate section for the C6300:

Cable Modems & Routers
- Aredub
  Tutor
  Jan 31, 2020
  After much frustration (and no help from Govee) I was able to connect my Govee H5040 water detector to my Orbi network. The key: I still had an EX2700 range extender from before I bought the Orbi. The extender only works at 2.4ghz. So the steps were:
  1) Plug in the extender
  2) Log my phone out of the Orbi network and into the EXT network
  3) Push the blue button on the Govee gateway. (Note -- the gateway has 2 buttons and both cause a blue light to flash. I was pushing the wrong one for a while.)
  4) Use the Govee app to add the Govee gateway and log into the EXT network.
  Done!
  If you don't have a 2.4 range extender, maybe you have an old router non-mesh router.
  - michaelkenward
    Guru
    Jan 31, 2020
    Aredub wrote:
    If you don't have a 2.4 range extender, maybe you have an old router non-mesh router.
    
    Or, as suggested earlier, simply tell the Mesh system to temporarily stop broadcasting the 5 GHz SSID. That is a well known and widely discussed strategy that has worked for many different IoT devices.
    
    Thanks for reporting back on this one. With luck anyone who turns up here with the same issue will search this place for Govee and will find your solution.
    
    Let's hope that DeckerBob can use one of these strategies.

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Installing my Govee wireless system