NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

smurillo1's avatar
Jul 19, 2019

Internet keeps saying offline

I just finally got everything set up and the satellites are connected but it says I'm offline.  I am able to connect to the network but no internet.  How can I get the system online.  I can connect directley to the modem wirelessly with the AT&T password but nothing from orbi

7 Replies

  • Retired_Member's avatar
    Retired_Member

    what kind of modem do you have?

      • Retired_Member's avatar
        Retired_Member

        that looks like a modem/router combo.  If you MUST use it you'll need to configure the Orbi to AP mode.  Tons of posts in here on how to do that.