I'm reading a fair amount of issues with iOS devices on Orbi as I'm having issues with iPads intermittently not working. Most times, they show full WiFi signal but can't browse Internet or do speed tests successfully. I'm running the RBK40 kit with latest firmware on router (V1.10.1.2) and satellites. Is this a known unresolved issue????

Thanks Mr. Saget.. I just did a quick read of a couple. When my issues occur, there are other devices successfully connected/working connected to the same rbs40 satellite unit, and I never have drops from non-IOS devices like my PC (wired to a rbs40) and printer (wifi to rbs40). Would that be part of the backhaul issue you're referring to (I would think not, if other devices are working on the same satellite simultaneously)? Or is it a backhaul issue whereby only certain devices may get dropped getting back to the router? Thanks again..

If an orbi router and satellite doesn't connect Is there any way to check the backhaul connectivity of the router to confirm if it is an issue with the router or satellite .@DarrenM

Hello VMK16 You would have to get a wifi analyzer app Netgear has a free one on the Android store you may have to search for one on the apple store. DarrenM

The app appears on Android store and Kindel store ( android based ) but not on Apple store

Hello VMk16 Should work just like the main network and use both. DarrenM

iPad issues on Orbi | NETGEAR Communities

12 Replies

TomMac
Guru
Jun 05, 2017
The ipad or IOS issue is knownand NG on working on it. A beta version of FW ( 1.11.0.2 ) has fixed my older ipad issue ( ipad g2/os 9.3.5 ) and android battery draining
- keeper88
  Guide
  Jun 05, 2017
  Thanks TomMac. How might I go about trying the beta version myself (is that available)?
  - DarrenM
    Sr. NETGEAR Moderator
    Jun 05, 2017
    Hello Keeper88
    
    I have sent you a PM
    
    DarrenM
Retired_Member
Jun 06, 2017
Hey Keeper88, when the beta inevitably doesn't work look into the backhaul dropping issue mentioned in some of the other threads. That's your problem.
- keeper88
  Guide
  Jun 06, 2017
  Thanks Mr. Saget.. I just did a quick read of a couple. When my issues occur, there are other devices successfully connected/working connected to the same rbs40 satellite unit, and I never have drops from non-IOS devices like my PC (wired to a rbs40) and printer (wifi to rbs40). Would that be part of the backhaul issue you're referring to (I would think not, if other devices are working on the same satellite simultaneously)? Or is it a backhaul issue whereby only certain devices may get dropped getting back to the router? Thanks again..
Retired_Member
Jun 07, 2017
The backhaul problem should affect every device connected to the satellite wired or wireless. The drops are quick so a device like a printer would probably show no symptoms. If you try to ping Google with your laptop for a few minutes I bet you will notice some issues.
- DarrenM
  Sr. NETGEAR Moderator
  Jun 07, 2017
  Hello VMK16
  
  You would have to get a wifi analyzer app Netgear has a free one on the Android store you may have to search for one on the apple store.
  
  DarrenM
  - TomMac
    Guru
    Jun 07, 2017
    The app appears on Android store and Kindel store ( android based ) but not on Apple store
Vmk16
Star
Jun 07, 2017
If an orbi router and satellite doesn't connect Is there any way to check the backhaul connectivity of the router to confirm if it is an issue with the router or satellite .@DarrenM
Vmk16
Star
Jun 08, 2017
Hi DarrenM

Thanks for the suggestion. Appreciated , I have one more question here the guest Network on orbi does that work on 2.4 GHz or both bands .
- DarrenM
  Sr. NETGEAR Moderator
  Jun 08, 2017
  Hello VMk16
  
  Should work just like the main network and use both.
  
  DarrenM
Vmk16
Star
Jun 08, 2017
Thanx DarrenM

Forum Discussion

iPad issues on Orbi