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Forum Discussion
blakejnd
Aug 05, 2018Aspirant
Issue with CBK40 and XFINITY / COMCAST
I just purchased a new CBK40. The installation went smoothly. I unplugged the XFinity modem I was renting and used the Netgear app which was a breeze. I should have known it was a little too e...
FURRYe38
Aug 06, 2018Guru - Experienced User
After you go the system set up and running. Did you power OFF the CBR40 for 1 minute then back on?
How are you speed testing? Wireless or wired? Wired is preferred with a PC.
Try different browsers and different speed test sites and servers. Some servers maybe busier than others.
- blakejndAug 07, 2018Aspirant
I did power it off. Also, I cannot do a wired test as my apple does not have a ethernet plug.
I did get the speeds back up. Now my issue is with consistnt service. It is off and on constantly. I do have comcast coming in the morning to look at the lines.