LBR20 using hotspot data instead of LTE

Question

I just purchased the Orbi LBR20 and a plan on Mint Mobile. worked fine for about 2 days, then it used all the 5gb of hotspot data. Shouldnt this use straight LTE data and not hotspot data? How do I set the Orbi to not use hotspot and use my unlimted data plan?

KevinLiT · Answer

Hello Chris075,
&nbsp;
Welcome to the NETGEAR Community!
&nbsp;
The LBR20 can only be used with data plans. The hotspot that you have with Mint Mobile is considered a data attachment to your cellular service. This caused your LBR20 to use the hotspot data instead of your cellular data.&nbsp;
&nbsp;
An additional data plan is needed for your LBR20.
&nbsp;
Best,
Kevin
Community Team

KevinLiT · Answer

Hello Chris075,
&nbsp;
The unlimited data you are referring to is the unlimited cellular data plan provided by your carrier.&nbsp;
&nbsp;
Best,
Kevin
Community Team

plemans · Answer

Mint mobile can tell that its in a cellular modem and not connected using a phone.&nbsp;
they specifically don't have a modem plan because they're a reseller of tmobile's data.&nbsp;

Chris075 · Answer

So even though the SIM was purchased and has unlimited data and technically for a phone, it is still going to try and use it as a hotpost?

Forum Discussion

LBR20 using hotspot data instead of LTE

4 Replies