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Forum Discussion
Loses internet every 2 days
I have had my router almost a year now and have had no problems until now. The router loses internet connection. I reboot and it works for about 2 days, then stops again. The firmware is up to date. The power stays on but no internet. My PC is hard wired to the router and it also has no internet. I called Netgear but they wanted me to pay for troubleshooting, so if I can't figure it out I will return it. Any ideas?
11 Replies
I might have a similar problem. It was working fine until last week, and now it cuts out about once a day, including ethernet hardwired to Orbi. One thing I found is I can still access the router admin so I can just reset it from there instead of getting up, but still not a long-term solution. Another weird thing that happens for me is any website that already has a connection (ie streaming movies or Twitch) will continue to have a good connection after the computer "loses" internet. I finished a whole movie an hour after the internet went out the other day. But when I went to pick a new movie, the connection was gone. Happens on multiple devices, Android and Windows. Let me know if you find anything.
Is traffic meter or DST under NTP settings being used.
Try a factory reset and setup from scratch before downgrading. Don't use Traffic Meter.
What is the brand and model# of the ISP modem or ONT the RBR is connected too?
Traffic meter is being used although I never look at it. I have used 3 different modems, both experience same problem
Netgear CM700
Arris Surfboard SB6190
forgot the other one
Unfortunately I thought it was a modem problem and spent an unnecessary $200.
rxhinton wrote:I have had my router almost a year now and have had no problems until now. The router loses internet connection. I reboot and it works for about 2 days, then stops again. The firmware is up to date. The power stays on but no internet. My PC is hard wired to the router and it also has no internet. I called Netgear but they wanted me to pay for troubleshooting, so if I can't figure it out I will return it. Any ideas?
orbi model?
firmware?
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Firmware Version v2.7.2.104
