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Forum Discussion

Floyddoc's avatar
Sep 15, 2017

Losing internet connection

I have had orbi system since Jan. 2017. Have been losing internet connection . Have to reset 2 or 3 times a day. I have done firmware update and reset to factory settings . Has not helped.

4 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Floyddoc

     

    What firmware version are you on? are you running orbi in router mode or AP? are your bridging your modem if orbi is in router mode?

     

    DarrenM

    • Floyddoc's avatar
      Floyddoc
      Tutor

      I am running the lastest frimware. running orbi jn router mode and briding the comcast modem.

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello Floyddoc have you checked the modem logs to see if the modem is not having any drops of connection?

         

        DarrenM