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Forum Discussion
JQNX
Mar 07, 2017Tutor
Losing Wireless Connectivity
Hello guys, So basically the first few days the Orbi system worked just fine. But now I'm losing the connection every 1/2 hrs. I'm connected via Lan-Cable to my PS4. I don't know if it has something...
Streak2
Mar 07, 2017Master
I would try and do a reset by holding in the reset button on the router until the green light flashes and then releasing it.
- JQNXMar 12, 2017Tutor
Nothing changed. Tried everything. Can I turn off auto-firmware-update. I never had that issue, if it lasts for more than one week I'll return it.
- wizard488Mar 13, 2017Initiate
Made an account just to reply to this topic.
I got an orbi near the end of December.
Things worked great until about Febuary.
Every device was losing the internet conection: Sometimes it wouls come back online, other times I would need to reboot the modem and router.
About two weeks ago, this began happening every day and I would need to reboot the modem and router.
Finally, yesterday, my connection was slower than dirt. Hooked up my old router, a DLINK --- and tada! Internet is working great again.
Sure seems like ORBI is having problems across the board.
- DarrenMMar 14, 2017Sr. NETGEAR Moderator
Hello JQNX
Did you try to manually reload the older firmware that you had no issues with?
Wizard488
Did you try adjusting the position on orbi in your home or adjusting the wireless channel in the wireless settings?
DarrenM
- DarrenMMar 16, 2017Sr. NETGEAR Moderator
The engineers are working on the disconnect issues and the latest firmware did not have these fixes in it.
DarrenM
- ThorborgMar 25, 2017Guide
I have the same issues, where the connection drop 10 times af day.
When is the new firmware expected?