NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

computersteve's avatar
computersteve
Apprentice
Oct 04, 2020

Netgear NTP servers down?

Both my RBS50Y and my Orbi Router RBR50 are stating that they cant connect to the Netgear NTP server. I'm in New York on Long Island & this is the Warning: The Orbi Router failed to connect to NTP server, please check your internet connectivity or try another NTP server.

7 Replies

  • Have you rebooted your ISP modem and the RBR to see if this changes anything? 

    Try using a manual NTP server. 

     

    My RBR50 in AP mode is reporting same:

    Warning: The Orbi Router failed to connect to NTP server, please check your internet connectivity or try another NTP server.

     

    Just tried time.nist.gov and that works.

    • computersteve's avatar
      computersteve
      Apprentice
      I tried. Still reporting the same thing. It’s something with netgear servers. All my other devices using non-Netgear ntp servers are working (Windows, Apple)

  • computersteve wrote:

    Both my RBS50Y and my Orbi Router RBR50 are stating that they cant connect to the Netgear NTP server. I'm in New York on Long Island & this is the Warning: The Orbi Router failed to connect to NTP server, please check your internet connectivity or try another NTP server.


    Google found me this site that checks ntp servers:

    https://keetweej.vanheusden.com/query_ntp.php 

     

    When I checked, time-a.netgear.com, time-b.netgear.com, and time-c.netgear.com all report status.  You might check and see what it reports for you.

     

    Perhaps it would be worth trying to use a different ntp server.  Popular ones are listed here:

    https://tf.nist.gov/tf-cgi/servers.cgi 

     

    The Orbi ntp server is set on the Orbi web interface Advanced Tab, Administration, NTP Settings.