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mongotz's avatar
mongotz
Aspirant
Jan 28, 2020

NETGEAR Orbi AC3000 Tri-band Wi-Fi System maximum satelittes

I have the system set up with the main router, the two satellites that came with the package and an RBS50Y outdoor router to make up 3 satellites.  My ring doorbell is just not recieving enough signal.  Should I add an RBW30 Orbi 802.11AC Wireless Range Extender Adapter or another item?  How many satellites does the system support?

 

Thank-you for the help.

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 28, 2020

    Lets check a few things first before adding any more satellites. What you have should be already enough. 

     

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

     

    You may have a faulty ring door bell device as well. Try a different door bell unit. 

    mongotz wrote:

    I have the system set up with the main router, the two satellites that came with the package and an RBS50Y outdoor router to make up 3 satellites.  My ring doorbell is just not recieving enough signal.  Should I add an RBW30 Orbi 802.11AC Wireless Range Extender Adapter or another item?  How many satellites does the system support?

     

    Thank-you for the help.

     

    • mongotz's avatar
      mongotz
      Aspirant
      Jan 30, 2020

      FIRMWARE 2.3.5.22

      Arris Optimum Modem TM1602A

      Home 3500 sq ft

      All units stacked on 3 floors above each other, outdoor one in garage.

      Router settings cannot be discerned thru Optimum

      I have app on phone but don't see how to change channels but have done before with other routers

      No Armor or any of that type.

      Bell connection for viewing is on and off when I try to access and alert works fine when someone comes to the door.  Alerts thru all Alexa devices.  Connected to doorbell power, battery constant charge (Ring 2)

      Bell shows signal strength of RSSI-49

       

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Jan 30, 2020

        What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

         

        That size of home having two is enough. I'd maybe turn OFF one and test. 


        To change channels on the Orbi system you have to log into the RBRs web page at orbilogin.com with a PC or laptop with a web browser. 

        Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
        Any Wifi Neighbors near by? If so, how many?

         

        Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

        Try disabling the following and see:
        Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

         

        Also you might update FW on the RBS then RBR at some point. v2.5.1.8 is currently released and most stable.