I see the following text keeps repeating in the file: /var/log/log_message: 5106:[<c021ea2c>] (unwind_backtrace) from [<c021bb24>] (show_stack+0x10/0x14)5106:[<c021bb24>] (show_stack) from [<c04482e0>] (dump_stack+0x78/0x98)5106:[<c04482e0>] (dump_stack) from [<c0223474>] (__do_user_fault+0x74/0xbc)5106:[<c0223474>] (__do_user_fault) from [<c0223820>] (do_page_fault+0x2f0/0x370)5106:[<c0223820>] (do_page_fault) from [<c02083dc>] (do_DataAbort+0x34/0x98)5106:[<c02083dc>] (do_DataAbort) from [<c02096f4>] (__dabt_usr+0x34/0x40) I am not sure as how I can fix this issue? I am also not able to upgrade the firmware to v2.7.1.60 (as specified in https://kb.netgear.com/000062494/RBR50-RBS50-Firmware-Version-2-7-1-60-for-US-Region-Only). I can not reset the device back to factory settings too ... Any Help from Netgear would really be appreciated ...

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Are you in the USA region? If not, then you need to use:https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-Version-2-6-1-40/m-p/1997895/highlight/true#M105941 If your in the USA then you can try v102:https://community.netgear.com/t5/Orbi/Orbi-RBR50-Router-Firmware-Version-V2-7-2-102/m-p/2034115/highlight/true#M110640 A factory reset is needed if you encounter problems after loading FW.

I am connected to LinkSys EA9400 and I am unable to upgrade or reset my config to factory reset.

Is the Orbi connected behind the Linksysy router? Is the Orbi in AP mode?

Yes, Orbi is behind the LinkSys router. Yes, The Orbi is in AP mode.

IS the wifi radios on the Linksys router disabled? You might update FW to v102:https://community.netgear.com/t5/Orbi/Orbi-RBR50-Router-Firmware-Version-V2-7-2-102/m-p/2034115/highlight/true#M110640selva wrote:Yes, Orbi is behind the LinkSys router. Yes, The Orbi is in AP mode.

selva

Aspirant

Jan 13, 2021

NetGear Orbi RBR50 with firmware V2.7.0.70 - drops off Internet (almost twice a day)

I see the following text keeps repeating in the file: /var/log/log_message:

5106:[<c021ea2c>] (unwind_backtrace) from [<c021bb24>] (show_stack+0x10/0x14)

5106:[<c021bb24>] (show_stack) from [<c04482e0>] (dump_stack+0x78/0x98)

5106:[<c04482e0>] (dump_stack) from [<c0223474>] (__do_user_fault+0x74/0xbc)

5106:[<c0223474>] (__do_user_fault) from [<c0223820>] (do_page_fault+0x2f0/0x370)

5106:[<c0223820>] (do_page_fault) from [<c02083dc>] (do_DataAbort+0x34/0x98)

5106:[<c02083dc>] (do_DataAbort) from [<c02096f4>] (__dabt_usr+0x34/0x40)

I am not sure as how I can fix this issue? I am also not able to upgrade the firmware to v2.7.1.60 (as specified in https://kb.netgear.com/000062494/RBR50-RBS50-Firmware-Version-2-7-1-60-for-US-Region-Only). I can not reset the device back to factory settings too ...

Any Help from Netgear would really be appreciated ...

17 Replies

FURRYe38
Guru - Experienced User
Jan 13, 2021
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Are you in the USA region? If not, then you need to use:
https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-Version-2-6-1-40/m-p/1997895/highlight/true#M105941

If your in the USA then you can try v102:
https://community.netgear.com/t5/Orbi/Orbi-RBR50-Router-Firmware-Version-V2-7-2-102/m-p/2034115/highlight/true#M110640

A factory reset is needed if you encounter problems after loading FW.
- selva
  Aspirant
  Jan 14, 2021
  I am connected to LinkSys EA9400 and I am unable to upgrade or reset my config to factory reset.
  - FURRYe38
    Guru - Experienced User
    Jan 14, 2021
    Is the Orbi connected behind the Linksysy router?
    Is the Orbi in AP mode?

Forum Discussion

NetGear Orbi RBR50 with firmware V2.7.0.70 - drops off Internet (almost twice a day)