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Forum Discussion
FURRYe38
Feb 25, 2019Guru - Experienced User
New - NetGear Orbi Firmware Version 2.3.0.32 now available...
FW 2.3.0.32 is now available on our support site :
https://www.netgear.com/support/product/RBK50.aspx#download
RBR/RBS 50 Series Only.
To manually update the firmware, there is a need to ...
porlockweir
Mar 04, 2019Guide
Has anyone else had issues with Armour enabled? I upgraded the the firmware yesterday but started getting problems with browsers on multiple devices reporting insecure connections and invalid certificates last night along with Echos being unable to connect. Disabling Armour appears to have fixed it so far.
- FURRYe38Mar 04, 2019Guru - Experienced User
Have you power cycled the Orbi after the FW update?
Might need to factory reset the router and setup from scratch.
Others haven't reported problems with Armour as of yet. A few activation issues mostly.
You can post here regarding Armour Questions and help:
porlockweir wrote:
Has anyone else had issues with Armour enabled? I upgraded the the firmware yesterday but started getting problems with browsers on multiple devices reporting insecure connections and invalid certificates last night along with Echos being unable to connect. Disabling Armour appears to have fixed it so far.
- larryindublinMar 04, 2019Luminary
I'm also having no Armor issues (except the occasional false vuln report) and have 6 Alex devices connected as well as a mess of other home automation devices.
- FURRYe38Mar 04, 2019Guru - Experienced User
Good to hear. Thank for posting your experiences with Armor. Please post here as well:
Thank you.
larryindublin wrote:
I'm also having no Armor issues (except the occasional false vuln report) and have 6 Alex devices connected as well as a mess of other home automation devices.
- gr8shoMar 04, 2019Virtuoso
porlockweir wrote:
Has anyone else had issues with Armour enabled? I upgraded the the firmware yesterday but started getting problems with browsers on multiple devices reporting insecure connections and invalid certificates last night along with Echos being unable to connect. Disabling Armour appears to have fixed it so far.
I have not had any connectivity issues since you asked the question. In my case I started with a clean slate as FURRYe38 suggested. No problems activating the service, and no connectivity issues. Have over 30 connected devices including echo dots, AFTVs, tablets, security cameras, in addition to seven smartphones and computers.
- ErnestTheGreatMar 04, 2019NETGEAR Employee Retired
porlockweir Its interesting that you are seeing these issue when Netgear Armor is enabled. I have been running Armor on my Orbi for past month or so on both beta and official 2.3.0.X FWs and have not observed these issues. If its not too much hassle can you back up your configuration and reset Orbi to factory settings and see if issue occurs? If the problem does not occur in default factory settings with Armor enabled load the backup config file and see if issue can be reproduced. If you can consistently reproduce the issue I would recommend to reach out to Netgear to have them investigate.
- porlockweirMar 17, 2019Guide
Thanks for the advice - I'd had to do this with my prevuous Nighthawk but it's a real pain having to set eveyting up from scratch as the backup never seems to include every setting. I finally got it to work last weekend after 3 factory defaults, including one due to it randomly deciding to block allowed devices on access control. Perhaps Netgear needs to look at other technology manufacturers to see how a firmware update should work, as my experience with this one was very poor with hours wasted due to the bugs they didn’t spot. I now have had Armor running for a week and it seems pretty good especially with he unlimited device subscription to Bitdefender – only issue so far is that it has declared my ReadyNAS that has just been updated to the latest firmware (a much better experience than the Orbi!) as being insecure even though it should be locked down - but irritatingly just displays a blank box when I click on it to find out what this issue is.
- FURRYe38Mar 18, 2019Guru - Experienced User
Yes factory resets seem to be needed after doing autoupdates. I know it's a pain to setup.
However I recommend after doing a factory reset and set up from scratch, do a new BACKUP configuration to file so that you have a new back up file to use with the new FW update. In some cases, the older backup configs may or may not work so to avoid any issues, it's best to save off a new after a FW update and configuration has been completed.
porlockweir wrote:
Thanks for the advice - I'd had to do this with my prevuous Nighthawk but it's a real pain having to set eveyting up from scratch as the backup never seems to include every setting. I finally got it to work last weekend after 3 factory defaults, including one due to it randomly deciding to block allowed devices on access control. Perhaps Netgear needs to look at other technology manufacturers to see how a firmware update should work, as my experience with this one was very poor with hours wasted due to the bugs they didn’t spot. I now have had Armor running for a week and it seems pretty good especially with he unlimited device subscription to Bitdefender – only issue so far is that it has declared my ReadyNAS that has just been updated to the latest firmware (a much better experience than the Orbi!) as being insecure even though it should be locked down - but irritatingly just displays a blank box when I click on it to find out what this issue is.