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Forum Discussion
dkunath
Jan 17, 2018Star
New Orbi firmware 2.1.2.18 update issues?
I noticed that there was a new firmware version 2.1.2.18 for Orbi RBK50. Has anyone installed this version, and has there been any issues after the installation. Please provide any details that you may have.
Thanks,
Dave
334 Replies
- RogerSCVirtuoso
Wondering if people on v2.1.1.16 are seeing the purple banner "there is newer firmware available" on their web admin GUI Advanced Status page? I'm not seeing that, but I'm also restricting my access to "netgear.downloads.com" via my main router (Orbi is in AP mode). I'm almost curious enough to remove the restriction to see if the banner appears, or maybe people are getting auto-updated without that warning ahead of time?
Anyways, sorry about all the difficulties that folks are experiencing...I'm hoping that the Google fixes coming out will fix a lot of the problems that people are having. We'll see...I don't have any of the Google clients that are apparently problematic, just a Pixel. Or my Pixel isn't in the mode that causes the problem.
- tagteamVirtuoso
RogerSC wrote:Wondering if people on v2.1.1.16 are seeing the purple banner "there is newer firmware available" on their web admin GUI Advanced Status page? I'm not seeing that...
I did not see the banner either until earlier this morning and then only after I hit the "Check" button on the Firmware Update page.
- bglanaAspirant
Interesting. I can get only the 2.1.1.16 firmware update in Europe. So weird.
- BlcklabApprenticeThoughts on if Velop 2 unit system (1 router 1 satellite) will cover as much as 2 orbi system?
I have your typical two-story newer home. 2800 square feet stairs corners Etc lots of little tiny dropouts before getting a mesh system Upgrade went off without a hitch. No reboots and no interruptions so far.
Fixed an annoying issue where things were refusing to connect to the RBS even though only 10' away and were instead connecting to RBR a floor and 80' away.
Now if only I could get force devices to connect to specific satellite or 5GHz (instead of 2.4) things would be almost perfect...- Hydro130Luminary
Havok_ wrote:...I could get devices to connect to specific satellite or 5GHz (instead of 2.4) things would be almost perfect...
Give it a bit of time to settle things down... When ever I do a reboot, my devices swarm to the router (since it boots up first), and the 2.4 network (since it seems to initailly have the most reach), but after a few hours or so, I find that things eventually re-sort and settle down on their own to the appropriate place they should be (router vs sat, and 2.4 vs 5).
Agreed. I just want the control to force devices not to connect to 2.4.
This update has been much better about auto-sorting things out though.
- donp1225Initiate
Hi all,
I was having a hard time with my satellite constantly disconnecting. I saw 2.1.2.18 was available yesterday and decided to try it. Updated both router and then satellite. I have my router upstairs connected to Optimum modem at 200MBPS router set for DHCP mostly default settings. I have satellite one floor below maybe 30 feet way so I can have my PS4 hardwired. After updating and rebooting, it looks like no more drop outs of satellite, and hardwired speed test reported by PS4 is 166mbps down and about 10mbps up, not bad. However, I did notice while connecting remotely to my PS4 from upstairs on a PC, that the disconnects seem to have stopped, but it looks like there is still some freezing happening since the game will freeze up every 15 minutes or so. This should obviously be rock solid, so I am not sure what is happening. I have always had good luck with Netgear and got this to replace my nighthawk which has always worked flawlessly. I am trying to get higher speeds to the PS4 downstairs which cannot be hardwired to the internet due to wiring/routing issues. The whole mesh thing seemed like a great choice since speed is not supposed to suffer. I tried powerline, wifi extenders, etc, without luck so this was very promissing. Looks to be good when it works, but I would expect it to be rock solid. Not sure if I need to take it back and try one of the other options out there. Otherwise this has been a solid performer. Oh, PS, this is my 2nd set of ORBI RBR50, the first set the satellites would not even connect out of the box. I have one more new satellite I have not connected yet, I may try swapping it out to the PS4 and see if there is a difference. I really just want this to work :)
- shifty-keyAspirant
ok folks apparently 17 times is the charm. After many months of issues, i finally updated to 2.1.2.18 and can report all is working.
I was up to 2.1.2.16 and everything broke, went back to 2.0.0.74 and disabled auto-update through telnet and got it at least functioning again...
Saw the 2.1.2.18 on here and decided to give it a shot. It's working, and i'm seeing my satellites and they are connecting using 5Ghz.
I couldn't get hte purple link to auto-update on the router (Probably due to me telnetting and disabling) so i downloaded it, updated the router.
Then i did a factory reset using the pin on both satellites and re-synced them to the router. Bingo. They connected, finally i did the auto-update through the admin panel and all is working!
- soeunApprentice
No issues on my end. So far so good for 2 plus hours.
- RogerSCVirtuoso
Manually upgraded to v2.1.2.18, and am pretty happy so far. Upgrade went off without a hitch, everything just continued to work as it was, which was well. No resets or power-cycling needed here. The list of where clients are connected is correct again, and when I log into the satellite web admin GUI, I actually see the devices connected to it. As I recall, v2.1.1.16 started out this way as well, but after a few days, everything showed connected to the router unit.
Again, though, I apparently don't have any of the badly behaved clients that are disrupting people's home networks.
And time will tell if this version of the firmware keeps the displayed lists of clients sorted out. Hope springs eternal *smile*.
- dmw15Tutor
I updated to 2.1.2.18 last night and now my internet speeds are less than 30Mbps. I've rebooted the router but no change. Am I missing something?
- RogerSCVirtuoso
dmw15 wrote:I updated to 2.1.2.18 last night and now my internet speeds are less than 30Mbps. I've rebooted the router but no change. Am I missing something?
Personally, I'd reset both the router and satellite to factory defaults and manuallly re-enter my settings. A long shot would be connecting a laptop or desktop directly to the modem and seeing what speed you get there...you may need simply to reset your modem, but seems unlikely to me.
- BlcklabApprentice
I was ready to go get a velop when I thought I would give this firmware one last chance coming from 1.11.0 .20. this one had given me fits almost immediately after initially upgrading it the first time. I did a full system power cycle and then reset the satellite and router to default and set it up as a new system. So far it's stable for a few hours with zero reboots. The key will be what happens in the morning when I wake it up. That's what I've had reboots on the previous latest firmware.
For what it's worth I'm running Android 8.1, two Google home Minis and one Chromecast in addition to other wireless devices
Dad said nobody should have to jump through so many hoops. Most of us experienced a Plug and Play device when we first bought orbi and the firmware updates were seamless until the last few.
On the other hand researching other devices really showed me how ugly the orbi is. However I bought it for its power. But the black velop from Best Buy would certainly look nicer
- Wally47Aspirant
My router updated yesterday to 2.1.2.18. Subsequently nothing connected on WiFi; hardware connections were fine.
After some rebooting & checking found that the update cut-off a portion of the WiFi password and put in a ^ at the end.
I set the password back to original and everything is running fine again.
- ElyLuminary
Mine updated automatically but the Sat stayed on the older firmware, so I had to revert to the older on on the main unit then manually update Sat first and Router after, once I did that everthing has been working normally so far.
- BlcklabApprentice
For whatever reason I couldn't manually update. Started with the satellite and I received a message it was the wrong version or something like that. It wouldn't proceed.
Never the less this has been stable after jumping through the hoops of power cycling modem, switch and resetting each orbi running to default and setting up network new. Shouldn't be like that however I have 17 hours uptime including Chromecast and home Google home devices.
I thought my pixel XL 2 on Android 8.1 would reboot the router this morning but it stayed connected
- madbrainLuminary
Updated wednesday to 2.1.1.18 . Set the SSID so that all devices connect to it. Have already had multiple Orbi reboots. No improvement on this side.
- RogerSCVirtuoso
One other thing I've been appreciating with this latest firmware version (other than getting the "Attached Devices" client connections sorted out between the router and satellite units) is that the 2.4GHz. band looks better. Even though I'd like to just turn it off, 25% tx power is okay I guess...what I'm really glad to see is that this firmware version finally is using a 20MHz. channel width instead of 40MHz. channel width. Got lots of neighbors using 2.4GHz., and I've been feeling a little guilty about taking up over half of the 2.4GHz. band, but now I'm finally down to 20MHz. Of course, probably doesn't matter a whole lot at 25% tx power, but makes me feel better *smile*.
Something else to track and see if it stays that way...
Did a manual update on my router and sat. (update did not show on admin panel or app here in Sweden)
I hade some problem to get the sat to sync with the router after the update.
And when i finnaly got i to work the sat connection showed "bad" and i hade good before and the sat is on the same spot as before and it connented on 2,4.
I left everything over night and looked back in the morning and now the connection was back on "good" over 5G again.
After the update/sync problems it has been working like a sharm for me and it is stable and all devices show up in the list on both the router and sat.