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Forum Discussion
New Orbi firmware 2.1.2.18 update issues?
I noticed that there was a new firmware version 2.1.2.18 for Orbi RBK50. Has anyone installed this version, and has there been any issues after the installation. Please provide any details that you may have.
Thanks,
Dave
334 Replies
Just a quick note. I have always found it to my advantage never to have auto-update enable. This way I can control the version on the router and analyze postings of other folks experiences with new firmware updates. Once I feel that there is a reasonable chance of success with an update, I will then invoke it manually. I know this can be a little more labor, but I would would rather have they ability to upgrade if I choose rather than have the unit do it for me automatically. I have found this to work out better for me, so I'm just passing it on.
- meant to say auto update disabled.
Spoke too soon. System statistics show an uptime of 18 hours including backhaul but when I check debug.htm on the satellite it says uptime of 5 hours. So it must have stopped responding at some point in the middle of the night.
Can anyone clarify how a satellite could have a shorter uptime than the total backhaul uptime with just 1 satellite? Not sure I want to wait around and have this happen during a webex for my work.
Just finished upgrading using installation instructions. So far so good.
Wasn’t having any noticeable issues prior to update, but I like to have the latest firmware.
Hi,
The router updated itself to version 2.1.2.18 and I've had a lot issues with my network. My Note 8, two of my laptops and my Lyric Thermostat no longer connect to the wifi. I got around it by giving the devices a static address. It's been a bad situation.
I just logged into the Orbi app on my iPad and after poking around noticed this:
RBR = 2.1.2.18
RBS = 2.1.1.16
I haven’t touched anything since unboxing and installing the Orbi & satellite in November, and I didn’t change any settings at that time — just plugged them in.
Do I need to have the same version on both?
Is the something I need to do to update this or will it do it on its own?
Thanks.
Yes you need to get your satellite on the .18 firmware log into your orbi unit and check for firmware and update all units to the latest firmware.
DarrenM
Hi Itz,
Do you hve a satellite, and is it also updated to the latest firmware?
Thanks!
It completely broke my setup. I have a switch with 15 wired connections, and it broke all wired connections. I couldn't even downgrade the firmware until I connected wired directly to the router. Normally I could just be connected to the switch, but this broke everything behind the switch. I heard it may be because of sonos, I don't know... but I had to downgrade, then I went into the router nvram to turn off auto update, I am sick of Netgear experiementing on me.
Done with Orbi. Seemed fine other than satellite dropping once in middle of night. Just opened my tablet and both router and satellite rebooted. Shouldn't have to coddle the system every 8 hours.
Pissed because I'm outside return window. But I'm getting an eero or velop tomorrow.
Ok, after running 2 days with no issues unde the latest firmware, just now Orbi did the same and dropped the connection. So the same problems that happened with the previous firmwares since .12, now the same with .18
I may need to get a new router, can't have this problems when the router is used for work.
So waking my phone this morning rebooted the satellite. I checked statisitics pahpge.
Looks like the router rebooted shortly after midnight. No idea why. I have a system uptime of 7:30 and backhaul time of 7. Does that mean it took 30 minutes just for the backhaul to reconnect?
Getting a velop this morning. Hopefully Netgear sorts this out and I'll give my orbi to my daughter. Currently I would feel right even giving it free to some one else.
I had the same probelm this morning after waking up my phone (Note 8). The router just kept rebooting each time i tired to use the WIFI. I turned up the WIFI radio on the phone and the router has been stable for 1.5hrs so far.
I updated to 2.1.2.18 yesterday afernoon, plugged back in my chromecast and goolge home devices and this ran well untill this morning. I had hoped the new frimware would have some protection to prevent it from restarting. I'll reboot my phone and look into the beta for Goole play services and see if the same thing happends again.
Hey Netgear I'm sure you have tons of data on this but if you need any logs or dumps let me know.
I have to reset my router every 24-48 hours and it is running in AP mode so the system is not even doing any heavy lifting. I am pretty much done with this system. I work from home and I can't trust it to not crash on me during a critical meeting. It's frustrating because it seemed to have worked well for a while and then firmware update after firmware update, I just run into new problems.
One of the updates took me completely offline, one screwed up my DNS resolution, these last few have been the consistent daily or every other day crashing. For the cost of this system, I don't expect these kinds of issues. I had an Asus RT-N66U which just worked, forever, no crashes, 24 hours a day, every day. The only thing it was lacking was Wi-Fi range.
ajshurts wrote:I have to reset my router every 24-48 hours and it is running in AP mode so the system is not even doing any heavy lifting. I am pretty much done with this system. I work from home and I can't trust it to not crash on me during a critical meeting. It's frustrating because it seemed to have worked well for a while and then firmware update after firmware update, I just run into new problems.
One of the updates took me completely offline, one screwed up my DNS resolution, these last few have been the consistent daily or every other day crashing. For the cost of this system, I don't expect these kinds of issues. I had an Asus RT-N66U which just worked, forever, no crashes, 24 hours a day, every day. The only thing it was lacking was Wi-Fi range.
So, I am giving the system one more chance before I throw in the towel. I factory reset all my units and re-applied the 2.1.2.18 firmware and re-synced the whole system. I placed my cable modem in bridged mode and set the Orbi back up as a true router/dhcp server.
Current uptime: 01:34:46
The real test will be when all 6 of my children are home this weekend with their iPads, iPhones, 3 smart TVs, 2 Xbox Ones and a PS4, a few laptops, a couple Raspberry Pis, and for a stress test - I'll blow away the blockchain on my Ethereum mining rig and resynch it while they are all here. If it won't handle all that, then I can safely say, it's not the system for me.Netgear, since you can't seem to fix the Orbi, are you going to start issuing refunds? or exchanging everyone to Orbi Pros (which doesn't appear to have these problems, because you value business customers over regular consumers?)?
Just a quick thing...noticed that my desktop (that's currently plugged into a port on the Orbi router unit) lost internet earlier today, first time in a long time. Looked at it, and the light was showing magenta, isolated, not sync'd with the satellite. Satellite wasn't showing any light at that point. So I immediately thought of "loss of sync" of the router unit as a possibility, pressed the "Sync" button the back of the router unit. Within about a minute, the router unit was back in sync with the rest of the world. No further problems in the hours since, everything fine again.
Thought I'd mention that in case it might help anyone else at some point.
Good luck out there!
