No devices connecting to satellite

Question

Been trying to improve my setup.&nbsp; I had my Orbi in my basement but moved it to a new setup that is like this.&nbsp;In my basement's "back room" is my fios router.&nbsp; Hardwired from there is an 8 port switch which feeds a hardwired location on my second floor.&nbsp; THis is where I have my RBR40 plugged in and setup in AP mode.&nbsp; This is working great.&nbsp; The switch also feeds another hardwired location in the opposite corner of the house in the basement where I have an RBS20 satelite that I have hardwired to the ethernet.&nbsp; In the Orbi tool I can see the RBS20 as a satelite and wired with backhaul good.&nbsp; However, nothing connects to that satelite even when I'm next to it in the basement.&nbsp; I'm not sure if that is because it is hardwired but not directly to the RBR40, but its showing up as a satelite.&nbsp;&nbsp;One other thing I noticed is that when I connect to orbi via a webrowser the satelite looks to be connected, but via the app it doesn't show the satellite as healthy.&nbsp;THoughts

FURRYe38 · Answer

Be sure the RBS are connected behind the RBR:

What is the Mfr and model# of the ethernet switch in the configuration?
https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System

fsa317 · Answer

The switch is this one:https://www.amazon.com/gp/product/B00KFD0SYK/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&amp;psc=1&nbsp;What do you mean by behind?&nbsp; Right now its basically router --&gt; swtich and then the switch has hardwired connections to both the RBR40 and RBS.

FURRYe38 · Answer

ALL ethernet RBS connection have to be connected at the RBR, not at the main host router or ISP modem/router.&nbsp;Review the link on where the RBS are connected...

fsa317 · Answer

Ok, that at least explains what is going on.&nbsp; The challenge I have is that when the RBR was in my basement and i used its ethernet ports "behind" the switch devices would try to wirelessly connect to it with a weak signal (since it was in a back room in the basement).&nbsp; I'm thinking my best bet may be to NOT try to have the RBS wired.

FURRYe38 · Answer

ALso its not recommended to have wifi routers in the basement as well. All that concrete and steel inhibits good wifi signal travel.&nbsp;&nbsp;Also seems like a LAN wire configuration issue for RBS as well.&nbsp;&nbsp;

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No devices connecting to satellite

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