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Nemelaer's avatar
Nov 19, 2018
Solved

OpenVPN Not connecting in Orbi system

Hi, i have a brandnew ORBI RBK23 system (1 router, 2 satellites), router connected to cable modem. The ORBI router as replacement for a Nighthawk R7000, on which a VPN service worked flawlessly. Connection with Samsung Android smart phone as well as iPad without problems, but Windows Notebook problems with certificates.

But not on the new ORBI: nothing at all works as far as VPN is concerned.

I did all the settings as prescribed, downloaded the right client .ovpn file, but to no avail.

Any suggestions?

HELP PLEASE!

 

(Firmware: v2.2.1.210; service type TUN mode: TCP; service type TAP mode: UDP; clients access VPN: all internet sites as well as home network)

  • FOUND IT! Thanks to you. I changed the settings of TUN back to UDP and now it is working all right! I forgot that I initially tested it over the home network and as you said, that does not work (but it did on my previous router, so that caused my confusion). When I set the wifi on my iPad to my smart phone 4G hotspot, it works fine now!!

     

    The only thing that is still bothering me is the lg in the windows client (notebook with windows 10). Connection is achieved all right, but in the log I see this:

     

    Tue Nov 20 10:03:33 2018 WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info.
    Tue Nov 20 10:03:44 2018 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this

     

    Should I start a new topic on this, or may I ask your opinion about this too? (I tried to understand what is explained in the provided openvpn.net link, but can't get a grip on the contents; seems that I have to do a lot of programming, which seems very difficult).

     

    But anyhow, by this conversation with you, my problems with the connection, anyway on my iPad as well as my android smart phone, are completely solved! Thank you very much!

18 Replies

  • I have VPN working well on iPhone and iPad. 

    - What happens when it does not work for you?

    - Do you see any event in Logs when VPN is tried? This can show if the VPN connection request arrives to Orbi. 

    - Is DDNS configured correctly and working? Do you get the correct status when clicking “Status” in the DDNS tab?

    - Please note that you can’t try VPN connection while connected to your own wifi or another network using the same IP range as your own LAN. 

    • Nemelaer's avatar
      Nemelaer
      Guide

      Thanks for responding!

       

      what happens is that i get time outs. In the log files i see each time the same error: "TCP rcv EOF" followed by "TRANSPORT_ERROR Transport error on ‘(my name).mynetgear.com: NETWORK_EOF_ERROR [ERR]"

       

      in the DDNS, with clicking on "show status" i get the message, after a few seconde of waiting, that an update was performed a few days ago (correct, that was when i tried to setup my VPN first time) on (my name).mynetgear.com.

       

      does this give you any clues?

      • ekhalil's avatar
        ekhalil
        Master

        Before starting “deeper” troubleshooting, can you please first untick “Enable VPN Service” option under VPN and click Apply, then tick it again and click Apply. Anything changes?