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twynne's avatar
twynne
Apprentice
Apr 30, 2018

OpenVPN working after 2.1.4 firmware upgrade?

Hi all,

 

My Orbi system updated itself with the firmware on Saturday afternoon (28th April) and afterward I again downloaded the Mac and iPhone OpenVPN profiles to the respective devices.  In subsequent testing, I'm not seeing any device able to establish a VPN connection using OpenVPN.

 

Is anyone seeing differently - ie. is OpenVPN working for you after the firmware upgrade?

 

Thanks!

2.1.4
Features
Firmware
openvpn
Troubleshooting
VPN

5 Replies

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  • Jeremyinsf's avatar
    Jeremyinsf
    Apprentice
    Apr 30, 2018

    Mine works fine.  

     

    (One of the few things that has been reliable)

    • twynne's avatar
      twynne
      Apprentice
      Apr 30, 2018
      Interesting... Connection fails completely here. Mine is configured to use UDP and send all network traffic. Is yours the same?
  • FURRYe38's avatar
    FURRYe38
    Guru
    Apr 30, 2018

    Try a full reboot of the ISP modem and Orbi router system.

    If still nothing, you might try a factory reset on the Orbi system and set up from scratch...

    If it still won't work, you might try reverting back to last working version of FW...

    twynne wrote:

    Hi all,

     

    My Orbi system updated itself with the firmware on Saturday afternoon (28th April) and afterward I again downloaded the Mac and iPhone OpenVPN profiles to the respective devices.  In subsequent testing, I'm not seeing any device able to establish a VPN connection using OpenVPN.

     

    Is anyone seeing differently - ie. is OpenVPN working for you after the firmware upgrade?

     

    Thanks!

     

    • twynne's avatar
      twynne
      Apprentice
      Apr 30, 2018

      Thanks.

       

      For info, there is no ISP modem.  The Orbi plugs directly into the broadband (we have fibre directly into the property).  

       

      I've already restarted the Orbi.. made no difference.

       

      Not (yet) willing to try reflashing or factory reset until other options are exhausted.  Just too extreme, too much risk, and too much hassle to manually reconfigure everything.  The ticket is open with Netgear so maybe that will turn up something.

      • FURRYe38's avatar
        FURRYe38
        Guru
        Apr 30, 2018

        Hopefully NG support can offer additional help and info...

        twynne wrote:

        Thanks.

         

        For info, there is no ISP modem.  The Orbi plugs directly into the broadband (we have fibre directly into the property).  

         

        I've already restarted the Orbi.. made no difference.

         

        Not (yet) willing to try reflashing or factory reset until other options are exhausted.  Just too extreme, too much risk, and too much hassle to manually reconfigure everything.  The ticket is open with Netgear so maybe that will turn up something.