Orbi - slow wifi after new modem install

If you have a device with an ethernet port, try connecting directly from the modem to your devide and running a speed test. If that gives good results, then connect the Orbi, and try plugging your device into the Orbi and running the speed test again. You should get a comparable result. If both of those are fine, then try doing a test over wifi. For the second and third tests, you want the device you're testing from to be the only one connected to the Orbi (both over ethernet and wifi), so that other devices don't slow down the test results.

If the results are good in step 1, but much slower in steps 2 and/or 3, then you might try doing a factory reset on the Orbi and reconfiguring it from scratch, and then repeating steps 2 and 3.

What is the Mfr and model# of the ISP modem the NG router is connected too?

Try a power cycle of the Orbi router after connecting it to the modem.

Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.

---

gkuma wrote:

I had to install a new Xfintiy WIFI modem and after I re-installed my Orbi, the speeds on my Orbi decreased dramtically.  My app says that it is connected but it's running very slow.  I have a gigabit speed but I'm only 50 download and 41 upload which is about half of what my regular internet gets.  I have an RBR50 set up.  Any suggestions?  Thanks in advance....

---