I have the 3 pack from Costco, been fine for the first month, but now the 2 satellites don’t show up on the app on the iPhone and iPad. But if I log in from my desktop using a browser it works and I know it’s connected too. All FW matches and everything is up to date too. Sadly another glitchy software issue like their Arlo.

I don’t see it on the homepage either after the app update. Netgear makes good hardware, but terrible software and support like all their products.

I have the same problem since upgrading the Orbi Router to latest firmware. My 2 satellites do not show up on connected devices when I log into the Orbi router nor do they show up on the iphone Orbi app.

Same problem for me. Worked fine when I had 1 satellite but when I added a second neither showed up in the app. Looks like a bug with the iOS app

In the event the attached image does not appear, although I don't see the satellites in the device list, I do see the number of satellites at the top of the home page in the iOS app.

armoredsaint wrote:I don’t see it on the homepage either after the app update. Netgear makes good hardware, but terrible software and support like all their products.What, exactly, do you see on the home page? I presume that you are, in fact, using the actual Orbi app (and not something like Netgear Genie) and the Orbi app on my iPhone shows the following on the upper right side of the screen: Internet:Online Satellites:2 What appears on the home page of your Orbi app?

Orbi 2 Satellites not showing up on iOS apps

16 Replies

tsutaz
Guide
Oct 17, 2017
I have the same problem since upgrading the Orbi Router to latest firmware. My 2 satellites do not show up on connected devices when I log into the Orbi router nor do they show up on the iphone Orbi app.
- pmymmw
  Aspirant
  Oct 17, 2017
  Same problem for me. Worked fine when I had 1 satellite but when I added a second neither showed up in the app. Looks like a bug with the iOS app
  - tagteam
    Virtuoso
    Oct 17, 2017
    In the event the attached image does not appear, although I don't see the satellites in the device list, I do see the number of satellites at the top of the home page in the iOS app.

Forum Discussion

Orbi 2 Satellites not showing up on iOS apps