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Forum Discussion
sjm1967
Jul 09, 2021Aspirant
orbi 6
hello, i purchased 2 x orbi packs and 2 seperate orbis so i could have a total of 6 units
withb only using 1 router
the 2 units woth the pack connect ok and the 2 extra units connect ok but it transpires the 2 units in the other pack are tied down to their router
how do we default / reset the two units so they will connect to a different router
i have tried all the usual factory defaults and nothing seems to work
many thanks
scott
6 Replies
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What model Orbi are you referring to? RBK50 series or RBK 7 or 8 series?
- sjm1967AspirantRbk853 I believe
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.
sjm1967 wrote:how do we default / reset the two units so they will connect to a different router
i have tried all the usual factory defaults and nothing seems to work
It sounds like the Factory Reset was not done completely.
https://www.youtube.com/watch?v=cMw4ePACgc4
Either the WPS method or the web mamagement "Add an Orbi Satellite" method should work
- sjm1967Aspirant
thankyou, i will try this