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Forum Discussion
Solved
Orbi AC300
About 2 weeks ago when (almost to the day) when Facebook had it's huge meltdown I noticed that my network would no longer go to a few different https sites. I have factory defaulted the whole Orbi system and still won't go through. I have bypassed the router and plugged straight into the cable modem (not one from the local ISP) and I'm able to get through just fine. I've tried to add https in the security blocked services area and that made no difference. If I go onto a VPN connection it works fine as well. What else could possibly be preventing me from getting to these sites? Running firmware v2.2.1.210
I contacted Support and got it fixed now after about 30 minutes on the phone. There was some hidden setting that was unchecked that was blocking some of the https sites.
27 Replies
Also downgraded firmware and updated to 2.3.0.32. No change.
A few questions:
- What DNS are you using?
- You have not updated to V.44 firmware because?
- Do you have Circle or Access Control enabled?
- What equipment is connected to your Orbi (make model of modem)
- What DNS are you using? Get Automatically from ISP
- You have not updated to V.44 firmware because? I don't see where I'm able to download or upgrade to that
- Do you have Circle or Access Control enabled? No
- What equipment is connected to your Orbi (make model of modem) Arris Surfboard SB6190
