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Forum Discussion
Orbi and Ring products issues
I recently switched from one router + repeater to the Orbi system. No installation problem. When I first connected my Ring Doorbell and 2 Ring Spotlight cameras, no connection issues. One camera ...
All my devices have assigned IP addresses (through the DHCP server on the router).
Yes, I have been thinking that the device stops to connect, then the router is unable to find it. However it seems it happens only on devices linked to a satellite. When I made my test with all devices connected to the router (they were not at the final location), then Live View was working fine.
I have been trying to find where to increase the TTL, but cannot find it on the router.
Make sure the doorbell has a permanent IP address. Not just a random one. This is done via Advanced->LAN Setup->Address Reservation
You’ll need the doorbell MAC address (available through the app). Reboot the router to force the static IP to the doorbell.
I am also seeing connection through sat orbi and this resolved the problem for me.
You’ll need the doorbell MAC address (available through the app). Reboot the router to force the static IP to the doorbell.
I am also seeing connection through sat orbi and this resolved the problem for me.
All my devices have a fixed IP, organized per type, and that does not help.
Weirdly latelty, the camera on the satellite is OK, but the one on the router is not: no Live, lag of 10 seconds after event, video starts also 10 seconds after detecting movement. I think that a soft reset may help.
Anyway, I must say that it is not working very well all together, I switch from a router + repeater to make my life easier, but at least in my previous config my doorbell was 100% perfect (not anymore). I did not have cameras (I bought the Orbi to get them closer to a network point), so I am not sure.
I think I am going to add my repeater, link it to the router, and put a camera on it, to see if I get a difference. But that would defeat the purpose of the mesh netwrok.
So far not happy.
- One other thing I found that I tried was disabling SIP ALG. There’s another thread on here about how ring uses SIP for video
OK, I tried to disable it, no real change. Then I restarted the Orbi, but I was still getting choppy/delayed videos.
However between the hours of 4:45p CT and 6:00p CT on Sunday Feb 18, with me doing nothing, major improvement. My last video on motion detection at 4:45 was choppy, several live segments of a few seconds, while the audio was rolling fine. Then in all my recordinga after that (and I had a lot of motion on my back yard), only 1 in about 50 had an issue. No idea what happened, but it is now behaving as it should.
The Live View is still hit or miss, will have to see with Ring why. I will continue to monitor and see what happens adding another camera... I am afraid it will revert to bad behavior.