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Forum Discussion
Kaput5
Feb 03, 2018Star
Orbi and Ring products issues
I recently switched from one router + repeater to the Orbi system. No installation problem. When I first connected my Ring Doorbell and 2 Ring Spotlight cameras, no connection issues. One camera ...
rawbutt
Feb 22, 2018Star
I just wanted to join the conversation and say that I've been battling this exact issue for a couple months now. It's been nice reading this thread and at least realizing I'm not the only one. I was excited at the prospect of using my Orbi in conjunction with my Ring cams and my 600/600 fiber connection at home. I figured it would be a match made in heaven! Then I started noticing the fairly frequent issues trying to get to Live View. The only things I've tried so far are to disable the Beamforming and MU-MIMO options in the advanced settings (didn't help my issue) and have most recently hooked up the 4 Ring Chime Pro's that Ring sent me for each of my cams. That is apparently their best workaround to date. For me, it still hasn't solved my issue and has slowed down my connection a bit as expected. I thought it might be a little better in the beginning with the Live View issue, but I still find myself constantly having to try over and over until it finally works. I hope that we eventually find a good solution to this issue. Even if it had worked, I wasn't wild about having 4 Chime Pros in the mix just to get around something that shouldn't be happening in the first place.
Thanks!
Kaput5
Feb 22, 2018Star
It has been going downward in the last week. Gap of 8-10 seconds between movement and alert on my phone (usually it's 1 second). Video frozen, but sound recording, meaning sound and video are not synchronized. Video chopping, video late in recording, meaning the person at my door is gone when it starts to record, etc...
Even this morning the doorbell was rung, but I never got an alert and it was never recorded as an event, only the motion was.
I ordered a Linksys Velop and I am going to try it to see if it makes a difference.