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Forum Discussion
Kaput5
Feb 03, 2018Star
Orbi and Ring products issues
I recently switched from one router + repeater to the Orbi system. No installation problem. When I first connected my Ring Doorbell and 2 Ring Spotlight cameras, no connection issues. One camera ...
Vandergraff
Mar 03, 2018Apprentice
I am still having issues where my Ring 2 Doorbell is randomly moving between router and satellite.
When connected to the router RSSI is ~ -72 - but Liveview does work (surprising given the poor RSSI). The doorbell of course complains about poor WiFi connection.
When connected to Satellite RSSI is ~ 40 but (like others) Liveview doesn't work.
Just talked to Ring support and like others here they will end me a Chime Pro to try. Now my satellite is between the router and door bell. Pretty much anywhere I put the Chime Pro (that will have decent connection to the doorbell) it is likely to see my satellite as the strongest WiFi signal.
For the others who found the Chime pro fixed their issue - did the Chime Pro need to connect to the router to make it work?
rmadilao
Mar 03, 2018Guide
Vandergraff
Once you attach to Chime Pro, your cams wont connect to anything else. It will help with your back and forth switching.
Ive eliminated the Chime pro in my setup and have all 6 Ring cam devices working great now using a 2 node Orbi Pro setup.
Once you attach to Chime Pro, your cams wont connect to anything else. It will help with your back and forth switching.
Ive eliminated the Chime pro in my setup and have all 6 Ring cam devices working great now using a 2 node Orbi Pro setup.
- ianstephensMar 03, 2018Tutor
How did you fix the issues with Orbi and Ring devices? We are too using Orbi Pro with one base and one satellite. Did you change anything specifically or do anything "special" to make them work?
- rmadilaoMar 03, 2018Guide
I've gone through multiple mesh router systems over the past 3 months. I finally settled on Orbi Pro as it's actually the best of the bunch for my physical environment. First and foremost, make sure your router and satellite are not too close together. This will help with Ring cam devices wandering between nodes.
Maybe it's easier to tell me what you've tried. In my case, I stripped down the system from all the advanced features and started from basic. As I got it working, I added back the advanced features of the Orbi Pro, one by one. I've pretty much tried everything possible and it all works great now.
What is the worst issue you are dealing with right now? No live view?