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Forum Discussion
Kaput5
Feb 03, 2018Star
Orbi and Ring products issues
I recently switched from one router + repeater to the Orbi system. No installation problem. When I first connected my Ring Doorbell and 2 Ring Spotlight cameras, no connection issues. One camera ...
cyberprashant
Mar 04, 2018Luminary
long time ring video doorbell user (version 1) and orbi. For some reason since yesterday I can't get one of them to connect to wifi. I keep failing setup with a blinking top half white or left half white.
I'm guessing it might be something on RIng's end since they had an outage yesterday? Anyone else experiencing issues?
Voge1973
Mar 04, 2018Tutor
My ring stick cam and doorbell still continue to fall off the network (main router, I have a another stuck cam in the router satelite and it’s dependable) daily and I have to reboot the router or create motion to have the cams come back to the network. The other night I had boxes stolen from under my ring doorbells nose because the thieves must have struck during a period when I wasn’t home and the doorbell must have fallen off the network. So basically you purchase these items hoping to protect your house and processions and they just don’t work. I’m probably about 500-800 dollars in on equipment and service just to be as protected as having nothing at all. Ring informed me that they do have issues with Googles mesh network but they work perfectly fine with Orbi (first mesh network that they were compatible with)...told them they really need to read the Netgear and Ring forums as the issues have been well documented and they are mistaken if they think their isn’t an issue between Ring and Orbi.
- Kaput5Mar 04, 2018Star
Funny. Other people (including myself) have reported that Ring support said they are not compatible with mesh network such as Orbi...
I guess it depends who you talk to. Maybe they think about Orbi Pro and not regular Orbi, as it seems the Pro is working better with Ring.
At the end, I am not seeing anything constant/repeatable between users.
- RoamaboutMar 04, 2018Luminary
Saying Ring products dont supprt mesh networks doesnt make any sense. My personal experience with Ring level 1 support is they can barely spell Ring.
- Kaput5Mar 05, 2018Star
I totally agree; it was the purpose of my post to show they do not have a consistent message.
Level 1 is hit and miss. I had great ones and fairly bad ones just going by the book and not listening or trying to understand.