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Forum Discussion
Orbi and Ring products issues
I recently switched from one router + repeater to the Orbi system. No installation problem. When I first connected my Ring Doorbell and 2 Ring Spotlight cameras, no connection issues. One camera ...
I am having the exact same issue. I previously had a single traditional router, and had no issues with my Ring doorbell.
Now, with my Orbi system, Ring will only connect via live view if I retry several times, usually on the 3rd or 4th attempt it will connect. Other times I get a black screen or an error message. Note:This is ONLY when connected to the orbi satellite.
If I turn off the satellite, the ring live view works every single time. Thinking about returning now.
Now, with my Orbi system, Ring will only connect via live view if I retry several times, usually on the 3rd or 4th attempt it will connect. Other times I get a black screen or an error message. Note:This is ONLY when connected to the orbi satellite.
If I turn off the satellite, the ring live view works every single time. Thinking about returning now.
Can try this:
james7777 wrote:
I am having the exact same issue. I previously had a single traditional router, and had no issues with my Ring doorbell.
Now, with my Orbi system, Ring will only connect via live view if I retry several times, usually on the 3rd or 4th attempt it will connect. Other times I get a black screen or an error message. Note:This is ONLY when connected to the orbi satellite.
If I turn off the satellite, the ring live view works every single time. Thinking about returning now.
- Not sure if I am missing something but I don't have a Skybell, I have Ring..
Edit: assigning a static IP? I can try that.FWIW, all my devices have assigned IP adresses, and the problem was the same when I used the Orbi (which I returned 9 months ago).