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Forum Discussion

Kaput5's avatar
Kaput5
Star
Feb 03, 2018

Orbi and Ring products issues

I recently switched from one router + repeater to the Orbi system. No installation problem.   When I first connected my Ring Doorbell and 2 Ring Spotlight cameras, no connection issues. One camera ...
Orbi
Ring
Troubleshooting
Age13's avatar
Age13
Aspirant
Feb 24, 2019

Thanks that worked for me.

 

I have added a Ring Spotlight Cam Battery (already got a Ring Flood Light Cam and Ring Pro)  and was having a problem with only Live View everything else worked fine with the Spotlight Cam. 

 

I change my Orbi Router settings for the Spotlight to a static IP and now live view is working everytime.

 

Thanks 

MikeG63's avatar
MikeG63
Apprentice
Mar 06, 2019

Thanks that also seems to have worked for me.

 

I have added a Ring Spotlight Cam Battery, Ring Doorbell 2, my Ring Chimes and Ring Chime Pro (although now have no need for the Chime Pro network).  I too was having a problem with only Live View, everything else seemed to work fine with the Spotlight Cam and Ring Doorbell 2 although they had some latency issues. 

 

I change my Orbi Router settings for all my Ring devices to having a reserved IP address and now live view is working everytime.

 

Thanks