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Forum Discussion
Kaput5
Feb 03, 2018Star
Orbi and Ring products issues
I recently switched from one router + repeater to the Orbi system. No installation problem. When I first connected my Ring Doorbell and 2 Ring Spotlight cameras, no connection issues. One camera ...
DUSlider
May 28, 2019Aspirant
For anyone that is using an ISP provided wireless gateway/modem. Have you tried putting the Orbi system into Access Point mode? It's not ideal, as I'd think the Orbi would be a better router than the one your ISP gives you.
FURRYe38
May 28, 2019Guru - Experienced User
Modem Combo Units:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
DUSlider wrote:For anyone that is using an ISP provided wireless gateway/modem. Have you tried putting the Orbi system into Access Point mode? It's not ideal, as I'd think the Orbi would be a better router than the one your ISP gives you.
- DUSliderMay 28, 2019Aspirant
So today I did a setup for a client with the RBK44, though I only used two of the three satellites.
Clients setup consisted of.
Verizon Quantum Wireless Gateway wired to the main Orbi RBR40 Router. Then two RBS20.
Ring Products included, two Floodlight Cameras, one Spotlight wired and two Ring Pro Video Doorbells.
I setup the router and two satellites in the same room initially, updated to the latest firmware (2.3.1.58) on the router and satellites. I put them in WAP mode to let the Verizon Wireless Gateway handle routing and IP distribution. I disabled the wireless on the Verizon Wireless Gateway and set static IP reservations for all Orbi devices. I did not change any other settings on the Orbi devices.
I powered the Satellites down and relocated them, both showed a blue light to indicate a good connection to the main Orbi Mesh router, now in WAP mode.
I connected the Spotlight Wired camera first, which was mounted to a shed in the backyard. It had no issues connecting to the wifi and live view came up within less than 2 seconds whenever I tested it. It will be connecting to one of the Satellites as its signal was stronger than the main router node.
I connected the one Ring Floodlight camera, which was closer to the main router next, again, had no issues. I connected the other Ring Floodlight camera which was on the opposite side of the house, it would need to connect to the other satellite, again, no issues.
I was only able to connect one of the Ring Pro doorbells because of a mounting issue, the one I did connect is closer to the main node.
So, I'm not sure if I was lucky, if the firmware fixed the issue, or if it will break tomorrow (I will surely get a call if it does)
- FURRYe38May 28, 2019Guru - Experienced User
Your configuration should work well then.
DUSlider wrote:So today I did a setup for a client with the RBK44, though I only used two of the three satellites.
Clients setup consisted of.
Verizon Quantum Wireless Gateway wired to the main Orbi RBR40 Router. Then two RBS20.
Ring Products included, two Floodlight Cameras, one Spotlight wired and two Ring Pro Video Doorbells.
I setup the router and two satellites in the same room initially, updated to the latest firmware (2.3.1.58) on the router and satellites. I put them in WAP mode to let the Verizon Wireless Gateway handle routing and IP distribution. I disabled the wireless on the Verizon Wireless Gateway and set static IP reservations for all Orbi devices. I did not change any other settings on the Orbi devices.
I powered the Satellites down and relocated them, both showed a blue light to indicate a good connection to the main Orbi Mesh router, now in WAP mode.
I connected the Spotlight Wired camera first, which was mounted to a shed in the backyard. It had no issues connecting to the wifi and live view came up within less than 2 seconds whenever I tested it. It will be connecting to one of the Satellites as its signal was stronger than the main router node.
I connected the one Ring Floodlight camera, which was closer to the main router next, again, had no issues. I connected the other Ring Floodlight camera which was on the opposite side of the house, it would need to connect to the other satellite, again, no issues.
I was only able to connect one of the Ring Pro doorbells because of a mounting issue, the one I did connect is closer to the main node.
So, I'm not sure if I was lucky, if the firmware fixed the issue, or if it will break tomorrow (I will surely get a call if it does)