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Forum Discussion
Kaput5
Feb 03, 2018Star
Orbi and Ring products issues
I recently switched from one router + repeater to the Orbi system. No installation problem. When I first connected my Ring Doorbell and 2 Ring Spotlight cameras, no connection issues. One camera ...
Den34
Jun 27, 2019Guide
In the Ring app, under "devices," "door bell," "Device Health," what is your signal strength reading? When I had Beamforming & MU-MIMO enabled, my strength reading was awesome (RSSI - 34). Now that they are disabled, my reading RSSI reading is only 63. If you get much higher than the mid sixties, that can be an issue, too, b/c the signal is too weak. Have you tried taking the Chime Pro out of the network? Or is the doorbell too far away to connect to anything without the extender? I took the my extender out, b/c with the Orbi router and 2 satellites I had no need for any extenders. The extender was actually a problem in my system.
bayoyong
Jun 27, 2019Tutor
Signal strength is RSSI-6. Is that good?
The doorbell is fairly close to an Orbi satellite. And the ChimePro is right next to both. So yeah, maybe I will try taking the ChimePro out.
- Den34Jun 27, 2019Guide
Yes, RSSI - 6 is awesome. Low numbers are excellent. Sixty-eight, 69, 70 is the range where the signal is getting too weak. Sounds like your extender may be the problem.
- bayoyongJun 27, 2019Tutor
Ok, I will try that. I'm curious...when you click Live View does yours still say "Activating Device" before Live View appears? I was away for a week, and Live View would not work at all. Now that I'm home, it works pretty quickly...after a brief "Activating Device" screen appears.
- FURRYe38Jun 27, 2019Guru - Experienced User
https://en.wikipedia.org/wiki/Received_signal_strength_indication
bayoyong wrote:Signal strength is RSSI-6. Is that good?
The doorbell is fairly close to an Orbi satellite. And the ChimePro is right next to both. So yeah, maybe I will try taking the ChimePro out.
- Den34Jun 27, 2019Guide
Since assigning static IP and disabling both beamforming & MU-MIMO, when I click "Live View" I see, "Sending Request" and then instantly after that I see a live pic of my front yard.
- bayoyongJun 27, 2019Tutor
Ok thx again so much for all of your help! I'll try removing the ChimePro and let you know if that helps.
Jeff
- FURRYe38Jun 28, 2019Guru - Experienced User