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Forum Discussion

Rikerrock's avatar
Apr 28, 2019

Orbi and Samsung Robovac can only do 2.4ghz

I have a orbi system I bought from costco to replace an open mesh system because I needed some more parental controls etc.  The open mesh allowed me to assign several ssids (up to four) and choose if I want 2.4ghz or 5.0ghz or both.   The only way I was able to get my samsung wifi robovac to work was to setup a separate 2.4ghz ssid.  With the orbi I have no idea if this can be done.  I know 2.4ghz orbi is being sent out but for some reason the samsung robovac can't find the network.

Any suggestions

 

11 Replies

    • Rikerrock's avatar
      Rikerrock
      Tutor

      Thanks

      Seems like Netgear could easily fix this.

       

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        Or Samsung?

         

        It made the stuff that does not know what to do when it sees SSIDs.

         

         

  • My Samsung Robovac had no problem connecting to my Orbi. Just make sure it's close to the base station when you're setting it up.

    • Rikerrock's avatar
      Rikerrock
      Tutor

      Which robovac?  I've got a satelite about 15 ft from the vac and a total of 5 orbi units in my house.  Is it poss that I have too many orbi's?

      The vac can find the ssid?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Users can temporatily disable the 5Ghz SSID Under Advanced Tab/Advanced Settings/Wireless Settings on the RBR while they get there 2.4Ghz devices connected to Orbil. Afterwards, just re-enabled the 5Ghz SSID.