I have a orbi system I bought from costco to replace an open mesh system because I needed some more parental controls etc. The open mesh allowed me to assign several ssids (up to four) and choose if I want 2.4ghz or 5.0ghz or both. The only way I was able to get my samsung wifi robovac to work was to setup a separate 2.4ghz ssid. With the orbi I have no idea if this can be done. I know 2.4ghz orbi is being sent out but for some reason the samsung robovac can't find the network. Any suggestions

Fortunately, you are not the first person to ask about this. Indeed, it comes up often, which is why the forum suggested this link: Solved: Re: Switch from 5ghz to 2.4ghz - NETGEAR Communities If that does not do it for you, then there are plenty more where that came from. For example: Separate 2.4GHz and 5GHz- Orbi RBR50 - NETGEAR Communities

Thanks Seems like Netgear could easily fix this.

Or Samsung? It made the stuff that does not know what to do when it sees SSIDs.

My old open mesh system allowed me to create up to 4 ssids and choose which bands each could have 2.4 or 5 or both. I created one for just samsung robovac. Would be a nice feature on the orbi. But agree, samsung could fix too. Doesn't the nighthawk router allow this?

Rikerrock wrote: Doesn't the nighthawk router allow this? Yes. But Orbi is not Nighthawk. Orbi is supposed to be easier to use and lacks some of the manageability of Nighthawk routers. The Orbi is delivering wifi at 2.4 GHz and 5 GHz. Both are using the same SSID. A 2.4 GHz client will not see the 5 GHz wifi. Quite why Samsung's kit can't cope with that is puzzling. But it is hardly Netgear's fault.

Orbi and Samsung Robovac can only do 2.4ghz

11 Replies

michaelkenward
Guru - Experienced User
Apr 28, 2019
Fortunately, you are not the first person to ask about this. Indeed, it comes up often, which is why the forum suggested this link:

Solved: Re: Switch from 5ghz to 2.4ghz - NETGEAR Communities

If that does not do it for you, then there are plenty more where that came from. For example:

Separate 2.4GHz and 5GHz- Orbi RBR50 - NETGEAR Communities
- Rikerrock
  Tutor
  Apr 28, 2019
  Thanks
  
  Seems like Netgear could easily fix this.
  - michaelkenward
    Guru - Experienced User
    Apr 28, 2019
    Or Samsung?
    
    It made the stuff that does not know what to do when it sees SSIDs.
SimonBelgium
Guide
Apr 28, 2019
My Samsung Robovac had no problem connecting to my Orbi. Just make sure it's close to the base station when you're setting it up.
- Rikerrock
  Tutor
  Apr 28, 2019
  Which robovac? I've got a satelite about 15 ft from the vac and a total of 5 orbi units in my house. Is it poss that I have too many orbi's?
  
  The vac can find the ssid?
  - michaelkenward
    Guru - Experienced User
    Apr 29, 2019
    Maybe the "base station" bit that SimonBelgium mentioned is the key to it.
FURRYe38
Guru - Experienced User
Apr 29, 2019
Users can temporatily disable the 5Ghz SSID Under Advanced Tab/Advanced Settings/Wireless Settings on the RBR while they get there 2.4Ghz devices connected to Orbil. Afterwards, just re-enabled the 5Ghz SSID.

Forum Discussion

Orbi and Samsung Robovac can only do 2.4ghz