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Forum Discussion
Orbi app vs web interface - different information
So I'm trying to add another satellite to my Orbi system (currently RBK50 and one RBS50 satellite). I can get it to join via wifi backhaul, but I really would prefer ethernet from where this one is. So far, I haven't been able to get ethernet backhaul working - but while troubleshooting I noticed something odd.
When I try to connect ethernet to the satellite, the APP shows that satellite as offline until I pull the cable. The web interface shows that satellite as UP with a good 5G backhaul (no ethernet).
Why would the app differ from the web interface?
14 Replies
Pictures for reference
Be sure to sync the RBS to the RBR wirelessly first to make sure it syncs.
Be sure the FW is up to date or using the same version number as seen on your RBR.
They are all on FW v2.5.2.4 - all synced wirelessly, but will not connect via ethernet.
I've tried two different switches (read somewhere that 'green' enabled switches had issues) - going to try to get it to connect directly to the RBR and see if it will work that way, then move it.
Yes some switches included Green Ethernet features which can cause problems.
What Mfr and model# switch are you using?
