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CLS2's avatar
CLS2
Aspirant
Apr 26, 2021

Orbi cable router CBR40

comcast has good signal to the Orbi.  All my devices recognize the Orbi but no internet connection.  Satellite is synced but no signal and no devices see it.

10 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Whats the status say on the CBRs web page under the Basic Tab? 

    Power OFF the CBR40 for 30 seconds then back ON. Turn OFF the RBS for now. Just test with the CBR40 only first. 

     

    • CLS2's avatar
      CLS2
      Aspirant

      tried turning off for extender periods several times in the 2+ hours spent with camcast tech, all w/o the satellite.  The one test I perhaps should have performed was to connect a computer directly to the CBR40 and see if I had internet--that might have isolated the router component as the problem.

       

      Not sure I understand your question re: the web page but I'll investigate; thanks.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Once you log into the CBRs web page, you'll see a status on this page for the internet.