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Forum Discussion
tomcat81
Apr 14, 2018Tutor
Orbi connection status is offline
Just switched modems and when I connect the Orbi up it says my internet is offline.
Ok, this is a gateway modem/router.
A few configurations when using this kind of modem:
1. Fully bridge the ISP Modem.
2. If the modem can't be bridged fully, input the IP address that the Orbi router gets from the ISP modem, in to the modems DMZ keeping the Orbi router in router mode.
3. Keep the modem in router mode and configure the Orbi router in AP mode.
tomcat81 wrote:
It is an ARRIS BGW210
7 Replies
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- guzzijasonApprentice
Does the new modem work if you bypass the Orbi and just connect to it directly?
- tomcat81Tutor
yes it does
whats the Mfr and model# of the ISP modem? Built in router here by chance?
tomcat81 wrote:Just switched modems and when I connect the Orbi up it says my internet is offline.
- tomcat81Tutor
It is an ARRIS BGW210
Ok, this is a gateway modem/router.
A few configurations when using this kind of modem:
1. Fully bridge the ISP Modem.
2. If the modem can't be bridged fully, input the IP address that the Orbi router gets from the ISP modem, in to the modems DMZ keeping the Orbi router in router mode.
3. Keep the modem in router mode and configure the Orbi router in AP mode.
tomcat81 wrote:
It is an ARRIS BGW210