NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

RadDoc's avatar
RadDoc
Follower
Sep 19, 2017

Orbi dropping connections

I am having an awful time with my orbi router and satellites.
I have went through tech support back in July with a little bit of improvement but not am back to constant disconnections and dropping of signal. I am lucky if the device stays connected for 5 minutes. I am at the end of my rope and feel like I am stuck with over $600 of bricks I have had for a few months.
Not sure what else to do other than throw them in the trash and find another brand.
Any suggestions?

3 Replies

    • cinek's avatar
      cinek
      Apprentice

      DarrenM this firmware does not fix s***. I just got another drop a week after the last one. Running 2.0.0.72

      • aaz's avatar
        aaz
        Virtuoso

        cinek wrote:

        DarrenM this firmware does not fix s***. I just got another drop a week after the last one. Running 2.0.0.72


        What kind of drop are you experiencing? Is it local network (can you ping other devices on your network) or just internet connections? 

        Is your Orbi in router or AP mode?

         Have you checked the ISP lease for the IP address? Wondering if the lease is expiring and not renewing. I have been running stable for over 4 weeks now after having to turn off UPnP on the Orbi because of an issue with some of my devices.