Orbi ethernet not working

Question

Firmware V4.4.0.10_2.10.63Successfully set up with (PPoE) VLan and wifi performance is as good as native internet connection.But i cannot get hardwire ethernet connection to work at all. (appeared to work for a very short time at initial startup)In some cases (on PC) just plugging in the ethernet cable will stop all connections, including wifi.Would connections via 5 - port switch be an issue to the PC?On the surface is looks like those devices with both ethernet and wifi connections will not work. (PC, Laptop, satellite box)The same connection path (via switch) to a NAS is OK.

FURRYe38 · Answer

What model orbi do you have?&nbsp;
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Ausfrenchy · Answer

Model number as aboveRBR50|Orbi AC3000 Tri-band WiFi Router

FURRYe38 · Answer

You mention FW version being: "Firmware V4.4.0.10_2.10.63"&nbsp;
This is a not a valid NG stock FW version for Orbi 50 series. Is your Orbi retail or is it maybe from an ISP?&nbsp;
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Ausfrenchy · Answer

Hi, this was a retail purchase.Below is a direct copy and paste from the Orbi status page.&nbsp;Hardware Version&nbsp;&nbsp;&nbsp;RBR350&nbsp;Firmware Version&nbsp;&nbsp;&nbsp;V4.4.0.10_2.10.63just checked for new firmware - this result.&nbsp;RouterRBR350RBR350V4.4.0.10_2.10.63No new firmware version available.SatelliteRBS350Orbi Satellite-1V4.4.0.10No new firmware version available.

Ausfrenchy · Answer

Please note this is retail purchase in Australia!&nbsp;Dont know if this makes a difference.

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Orbi ethernet not working

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