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Orbi extremely unstable
Have had an Orbi RBR 50 since 2017 with a base router on the first floor and satellite on the second floor and for the most part it has worked well. Occasionally have to reboot and synch the upstairs satellite. A couple of days ago, home WIFI became very unstable with service fluctuating almost by the minute- with it working for a minute and then not working. I've rebooted and reset several times with no change. I downloaded the Netgear WIFI analytics app and can see the signal strength fluctuate from a -30db to a -100db. the change is so fast that I am not able to log into the router to upload software. Any thoughts or suggestions? thanks
7 Replies
Provide some more details like the firmware version on your Orbi router and satellite(s).How is the strength of the connection between the router and the satellie (you can get this from the router's web interface at http://192.168.1.1 )? Distance between them?
Do you get the WiFi droputs when connected to the router (base unit)'s WiFi?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849Has a factory reset and setup from scratch been performed since last FW update?
:smileysad:
I am not able to login into the router so can't tell what version of firmware is running or make any changes suggested. I've tried different browsers, different computers, using the orbi app on my phone with no luck. The light of the router is on, but tracking the wifi through a speed test app on my phone, wifi will be on and connected for 30 seconds to a little more than a minute and then will disconnect for a few seconds to 30 seconds, before the device connects again. LIght on top of the router stays on the whole time and doesn't change. System is on channel 8 and 48, but can't access the router to change channels. The Net gear wifi analyzer shows only our router on channel 8 and then overlaps on channel 48. Same result if satellite is on or off. satellite is on seond floor, close to 30 feet away. worked fine for 3 years so am not sure what changed.
Any progress on this?
Brorob wrote:Have had an Orbi RBR 50 since 2017 with a base router on the first floor and satellite on the second floor and for the most part it has worked well. Occasionally have to reboot and synch the upstairs satellite. A couple of days ago, home WIFI became very unstable with service fluctuating almost by the minute- with it working for a minute and then not working. I've rebooted and reset several times with no change. I downloaded the Netgear WIFI analytics app and can see the signal strength fluctuate from a -30db to a -100db. the change is so fast that I am not able to log into the router to upload software. Any thoughts or suggestions? thanks
