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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Coolie13
Jun 24, 2018Tutor
The router firmware in your download link is actually <RBR50-V2.1.4.10.img> please explain why?
And what about the auto firmware update in Orbi app? That firmware is <RBR50-V2.1.4.16.img>.
It is so confusing.
Please kindly clarify. THANKS.
Coolie13
Jun 24, 2018Tutor
Suspect that the main issue is with the Satellite. After a full day of monitoring on various combination of firmwares and set-up.
Satellite - 5G is more unstable. Dropping below -80dBm at regular intervals.
Tried the following. And in the order of most stable with wired backhaul.
<RBR50-V2.1.4.10.img> + <RBS50-V2.1.4.16.img>
<RBR50-V2.1.4.10.img> + <RBS50-V2.1.4.10.img>
<RBR50-V2.1.4.16.img> + <RBS50-V2.1.4.16.img>
- Coolie13Jun 24, 2018Tutor
Correction.............Was speaking too soon.
After 16hrs of trouble shooting. The conclusion is Orbi cannot support wired backhaul. (at least in my case.)
Final set-up = <RBR50-V2.1.4.16.img> + <RBS50-V2.1.4.16.img> on wireless backhaul.
The moment the Satelite is connected via Ethernet backhual, the entire Orbi is dead.
Only wireless is stable. Hence, for those whose home or office space is to far, get a 2nd Satelite. Or get another brand. NETGEAR failed us. Or cheated us.
- JMU1998Jun 24, 2018Luminary
Coolie13. Hopefully Netgear Engineering is working on a Beta Firmware to address this as they are well aware of this issue for quite awhile now.
- Sheriff1972Jun 24, 2018AspirantOur choices are somewhat limited. People who can't get it to work reliably (me included) need to return it and get something else. A lot of retailer returns will apply more pressure on Netgear to address these issues than anything we write here. If you are able to return it, you can always keep an eye on this forum to see if the masses have extinguished their torches and out down their pitchforks and give it another go later.
If (like me) you are outside your return window, I would just pack them away, and use something else, also keeping an eye on here for updates.
I just don't have time to beta test this stuff for Netgear and I don't treat it like a hobby. I just want it to work.
I have a working solution now but keep an eye on here out of morbid curiosity...
- FURRYe38Jun 24, 2018Guru - Experienced User
There any network switches in between your Orbi router and satellites? If so, what is the Mfr and model#
I got wired back haul working for my friends Orbi:
Still working as expected.
Coolie13 wrote:
Correction.............Was speaking too soon.
After 16hrs of trouble shooting. The conclusion is Orbi cannot support wired backhaul. (at least in my case.)
Final set-up = <RBR50-V2.1.4.16.img> + <RBS50-V2.1.4.16.img> on wireless backhaul.
The moment the Satelite is connected via Ethernet backhual, the entire Orbi is dead.
Only wireless is stable. Hence, for those whose home or office space is to far, get a 2nd Satelite. Or get another brand. NETGEAR failed us. Or cheated us.
- Coolie13Jun 25, 2018Tutor
I do have a TP-LINK 5-Port 10/100/1000Mbps Desktop Switch (TL-SG105).
This is a basic switch, without any smart function.
This switch is connected to the RBR50.