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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Doesn't matter what I try (openDNS, Google, Cloudflare etc), is completely broken.
Thanks Netgear. You almost convinced me that you had your stuff together.
But nope. You don't.
Thanks Netgear. You almost convinced me that you had your stuff together.
But nope. You don't.
They definitely do not. And we have heard no words or signs of engineering presence in these forums for weeks. Most likely because they know their firmware is fundamentally broken. Kinda like how all the Trump supporters just STFU suddenly last night... Lol
This is the present layout of my Orbi system. I had a lot of connectivity issues with the release but it seems to be stable and performing well.
I moved “satellite G” to the first floor immediately below the router in the second floor. Also recently added a second wall satellite on the second floor.
I set the router to used a daisy chain topology and moved the router a few feet from a Phillips Hue hub. I susp3ct the Hue hub was the biggest issue.
Bottom line- I have good connectivity and performance now.
Politic's aside.
If the product was "fundamentally broken", it wouldn't work for anyone. That is simply not the case. YOU and a vocal minority of others on this forum may have SOME issues, but you do not represent ALL users.
I have been using the Orbi for 8 months now. Went thru two automatic firmware updates. Added a 2nd satellite. NO drama. It simply sits there and does it's job very well, no muss no fuss.
tsig wrote:
Politic's aside.
If the product was "fundamentally broken", it wouldn't work for anyone. That is simply not the case. YOU and a vocal minority of others on this forum may have SOME issues, but you do not represent ALL users.
I have been using the Orbi for 8 months now. Went thru two automatic firmware updates. Added a 2nd satellite. NO drama. It simply sits there and does it's job very well, no muss no fuss.
I don't disagree with you, but dismissing the amount of issues raised with tumerity is not beneficial either. There is clearly something wrong. I am an IT professional with over 20 years of experience and had a great deal of issues tracking down problems. For instance, my latest problem was a faulty satellite that was causing my whole system to crash. To Netgear's credit, they replaced the satellite out of warranty, but it took a long time to diagnose the problem.
I don't believe Netgear has performed an adequate amount of functional or regression testing when it comes to the plethora of networking hardware that consumers use. For you, it may be flawless, but you may be using a limited set of hardware that they have functionally confirmed. My ISP only supports TWO modems that support speeds over 200Mbs. I am essentially limited to a Hitron CGNM-2252. That's my only choice as of right now (unless I want to pay $300/mo for gigabit speeds:manfrustrated:), and there seems to be issues.
To solve the problem, I disabled the routing functions on the Orbi and am now using a Ubiquiti Edgerouter Lite to perform the routing functions as I have much more granular control over the routing functions and its interactions with both the Orbi and my modem. This is not an option for all users though so for someone who may not be an advanced user, they end up with an "at best" partially functional system.
- Well I do think this hardware is great. The firmware just isn't. Maybe, and I'll say it's possible, I have and others may have a defective device. But since Netgear has **bleep**ty support periods... We can't get any help from them without paying another $400 for summing we already paid for.
Have you tried contacting them directly? A different approach might work.
tsig, I agree with you in your response to Cmo1 about the vocal minority not representing us all, I too have an RBK50 system that just works and always has in the 4 months I have had them. Perhaps those having issues should satisfy themselves that their hardware and/or connectivity between their ISP’s entry point and the Orbis is not the problem.
cheshbr wrote:
tsig, I agree with you in your response to Cmo1 about the vocal minority not representing us all, I too have an RBK50 system that just works and always has in the 4 months I have had them. Perhaps those having issues should satisfy themselves that their hardware and/or connectivity between their ISP’s entry point and the Orbis is not the problem.
...but it is the problem and that's an uninformed approach.
Example - Orbi uses the 802.1D spanning tree protocol. This is a legacy protocol (WAY older than the Orbi itself). Most newer hardware runs Rapid STP (802.1w). These protocols have diffferent port states and so there has to be a "handshake" so-to-speak to switch protocol states between the two devices. There is then a keep-alive sent every two seconds to keep sync. Normally these STP differences are inconsequential, but not always true:
https://community.netgear.com/t5/Orbi/Orbi-STP-BPDU-errors/td-p/1329948
Assuming somethig is perfect because it works for you is not the way to solve problems.
- So no working ipv6?
Really?
It's just like that? How incredibly foolish business practices!
I really liked the beta 2.1.3.4 firmware, is there any way to foolish the system by renaming the firmware internally and reinstall that version?
Thank good for Costco's electronics return policy.
globespy wrote:
So no working ipv6?
Really?
It's just like that? How incredibly foolish business practices!
I really liked the beta 2.1.3.4 firmware, is there any way to foolish the system by renaming the firmware internally and reinstall that version?
Thank good for Costco's electronics return policy.Downgrading firrmware is supported. You don't even have to fool it. Just login in to the web interface and manually apply the older version. I would also suggest reseting the devices after applying the downgraded firmware.
I found that my Orbi auto upgraded its firmware. I'm curious what's to keep it from doing again if one downgrades?
