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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Placesandspaces
Jan 27, 2019Apprentice
With all the problems with the firmware issues any suggestions should be welcome regardless of the age of the suggestion. I tried rolling mine back to 2.0.1.4 and it has been somewhat more stable. Not sure if it will remain that way but better than sitting on my hands doing nothing.
FURRYe38
Jan 27, 2019Guru - Experienced User
Users also have had good operation with v210 as well. Yes it's got it's own oddities about it and some bugs, however seems to be good for users who have done the manual FW load and then factory reset and setup from scratch. Placement is key as well.
Something you should try and see.
ttps://community.netgear.com/t5/Orbi/Your-experience-with-Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1681722/highlight/true#M48325
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highlight/true#M42416
On the other hand others have had good operation from what we know with out any resets. Auto update seems to work for them. I for one set up my friends system over a year ago and at that time, I manually loaded FW, reset and setup from scratch upon first install. I just went over to his place last month to check on it. It had updated automatically to v210 and had zero complaints about it. It's kind of hard to narrow down where the really issue is. I still think that there is a auto udpdate issue that for some, just doesn't work correctly and doing a FW reload, reset and setup from scratch seems to resolve this. I see this on my Orbi system testing and other NG routers as well. I'm just not a fan of the auto update feature. :smileyfrustrated:
Placesandspaces wrote:
With all the problems with the firmware issues any suggestions should be welcome regardless of the age of the suggestion. I tried rolling mine back to 2.0.1.4 and it has been somewhat more stable. Not sure if it will remain that way but better than sitting on my hands doing nothing.
- Flash008Jan 27, 2019LuminaryAt some point Netgear will be forced to accept that many of these complaining Orbi users/customers are not uneducated. Many of us are very skilled, very educated, experienced professionals, with YEARS, DECADES, of hands-on technical experience currently working in tech jobs where we are trusted with multi-million dollar environments far more sophisticated than anything Netgear creates.
Case-and-point, please stop repeating, reposting, over and over again, the same “manual reload firmware, reset, placement, etc, etc”.....instead....ASSUME WE HAVE ALREADY SPENT HOURS, DAYS, WEEKS AND MONTHS...doing these very basic things....and the truth is Orbi needs major work! Count the hours, days, weeks and months Netgear spends reading these posts, replying with the same pointless and helpless information copy/paste templates you obviously use, and use that time to FIX ORBI.
Just a suggestion....- FURRYe38Jan 27, 2019Guru - Experienced User
Maybe for you other some others, however for posters who do not mention doing such things and resets in there initial post, we can't assume anything. So I'll continue to post as I see fix.
Again, some users have had good experiences on v210. Not all FW is perfect.
Good Luck and Enjoy. :smileyvery-happy:
- Flash008Jan 27, 2019LuminaryFurry, sensitive???
It’s a suggestion in a very passionate discussion for very old problems with Orbi.
Freedom of speech gives you the right to say what you want. But I think you missed the point.
You can’t treat EVERYONE like an idiot. You must assume that SOME of the users are “more technical”. Hence, Netgear must be able to handle support above level-1.
No one has asked Netgear for perfect FW. Just provide the same effort shown to your new and revenue generating products and services. Show existing customers that Netgear truly cares about those who already handed you their hard earned money. At this point is loudly screams that Netgear only cares about new customer and how to get their money.