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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Users also have had good operation with v210 as well. Yes it's got it's own oddities about it and some bugs, however seems to be good for users who have done the manual FW load and then factory reset and setup from scratch. Placement is key as well.
Something you should try and see.
ttps://community.netgear.com/t5/Orbi/Your-experience-with-Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1681722/highlight/true#M48325
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highlight/true#M42416
On the other hand others have had good operation from what we know with out any resets. Auto update seems to work for them. I for one set up my friends system over a year ago and at that time, I manually loaded FW, reset and setup from scratch upon first install. I just went over to his place last month to check on it. It had updated automatically to v210 and had zero complaints about it. It's kind of hard to narrow down where the really issue is. I still think that there is a auto udpdate issue that for some, just doesn't work correctly and doing a FW reload, reset and setup from scratch seems to resolve this. I see this on my Orbi system testing and other NG routers as well. I'm just not a fan of the auto update feature. :smileyfrustrated:
Placesandspaces wrote:
With all the problems with the firmware issues any suggestions should be welcome regardless of the age of the suggestion. I tried rolling mine back to 2.0.1.4 and it has been somewhat more stable. Not sure if it will remain that way but better than sitting on my hands doing nothing.
At some point Netgear will be forced to accept that many of these complaining Orbi users/customers are not uneducated. Many of us are very skilled, very educated, experienced professionals, with YEARS, DECADES, of hands-on technical experience currently working in tech jobs where we are trusted with multi-million dollar environments far more sophisticated than anything Netgear creates.
Case-and-point, please stop repeating, reposting, over and over again, the same “manual reload firmware, reset, placement, etc, etc”.....instead....ASSUME WE HAVE ALREADY SPENT HOURS, DAYS, WEEKS AND MONTHS...doing these very basic things....and the truth is Orbi needs major work! Count the hours, days, weeks and months Netgear spends reading these posts, replying with the same pointless and helpless information copy/paste templates you obviously use, and use that time to FIX ORBI.
Just a suggestion....
Case-and-point, please stop repeating, reposting, over and over again, the same “manual reload firmware, reset, placement, etc, etc”.....instead....ASSUME WE HAVE ALREADY SPENT HOURS, DAYS, WEEKS AND MONTHS...doing these very basic things....and the truth is Orbi needs major work! Count the hours, days, weeks and months Netgear spends reading these posts, replying with the same pointless and helpless information copy/paste templates you obviously use, and use that time to FIX ORBI.
Just a suggestion....
Maybe for you other some others, however for posters who do not mention doing such things and resets in there initial post, we can't assume anything. So I'll continue to post as I see fix.
Again, some users have had good experiences on v210. Not all FW is perfect.
Good Luck and Enjoy. :smileyvery-happy:
- Furry, sensitive???
It’s a suggestion in a very passionate discussion for very old problems with Orbi.
Freedom of speech gives you the right to say what you want. But I think you missed the point.
You can’t treat EVERYONE like an idiot. You must assume that SOME of the users are “more technical”. Hence, Netgear must be able to handle support above level-1.
No one has asked Netgear for perfect FW. Just provide the same effort shown to your new and revenue generating products and services. Show existing customers that Netgear truly cares about those who already handed you their hard earned money. At this point is loudly screams that Netgear only cares about new customer and how to get their money. Furry,
Any comments about the newer firmware for Pro users? Anything Netgear would like to share with thier valued customers that come here to report thier problems, and seek fixes/resolutions?
Seems Netgear has new code in the oven, and it has reported better results.
So, it also seems these problems of performance we report wiht the GA version, don't seem to be limited or meaningless. As Netgear seems to be fixing the speed/throughput problem.
Would it be fair to say, "Manual firmware relaod, reset and placment" are not going to solve the problems for pre-Beta (GA) users?
Should we expect any features we requested MONTHS ago to be delivered?
@mrmattis wrote:
I have installed beta firmware, 2.2.2.20. Seems to be ok now. Last resultat was 478/437 using Samsung S9+ wifi. 2 meters from router. Using cable is full speed, 500/500.I am refering to the thread...
https://community.netgear.com/t5/Orbi/Orbi-AC3000-Slow-wifi-and-is-getting-worse/m-p/1696628#M51096
I think you miss understanding my responce, you feel that my some of post posting the same thing over and over, we are not helping NG correct issues. Some if you don't seem to want some of us, helping ANY one else in getting there sytems running. Your so angry at your experineces that you attack anyone trying to help others in gettting there systems working or tell them what to stop posting about, when you seem to have failed at getting yours working. Some of us are here to help those who are willing to listen and actually want our help in getting there systems working. Then if we can't we get them over to NG support to continue there if needed. There are many different configurations and environmental conditions that can lead to bad experineces with ANY kind of wifi system. Not just bad FW. We are here to try to help those narrow down where the real issues are, beside FW, and get users up and running. Theres a long track record of both problems and success in helping users get there systems working by doing what some of are trying to do. For those who don't wish to accept or listen to help then, thats fine too. Were not making anyone drink the coolaid. If you found something better, then move on. If you still have your system, then ask NG support to RMA it or refund it. Move along. Maybe if those of you had listen or taken more advise, maybe your systems would be working.
Not here to tell what users have to do or hammer on freedom speech. However don't condem those of us who are trying to help out others, find what really wrong and try to fix it. Don't tell others what do and do not post about. Were all trying to be civil and professional here.
The systems DO work when setup well. I just returned from loaning out my Orbi system to good friends of mine who are looking for something that works in there home. Will demo it to see how they like it before buying. Was my same system I loaned out to my buddy over a year ago to try. He ended up buying his own Orbi. ZERO problems with it!!!
When the systems are setup well, the do work. I do agree there are some idiosyncrasies that seem to plague Orbi and FW. Happens in any Mfr product. Been like this for years now since the consumer seems to be the primary beta tester. Yes, being sarcastic here.
Humans are imperfect thus we will not make something perfect.
Good Luck.
PS, if your so interested or needing help for Orbi Pro, Post here:
https://community.netgear.com/t5/Orbi-Pro-WiFi-for-Small-Business/bd-p/en-business-orbi-pro
Is the main Pro forum. I'm sure you'll find good help there.
I hear the Pro version is the same HW as Orbi, just some FW differences I beleive. So troubleshooting shouldn't be that difficult.