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mojoprime's avatar
mojoprime
Aspirant
Dec 23, 2017

Orbi firmware update v2.1 fail

ok, i'm trying to manually update the firmware. so i got through the login page, get to the advance menu, click on manual, select my satellite and tap the update button. this is what i get -- on Safari, Firefox and Chrome:

 

<html><head><meta http-equiv='Pragma' content='no-cache'><meta http-equiv='Cache-Control' content='no-cache'><title> 401 Authorization</title>
<script language="javascript" type="text/javascript">
function cancelevent()
{
	top.location.href='/unauth.cgi';
}
</script>
</head><body onload=cancelevent()></body></html>

ok. java and javascript are enabled on my mac, running high sierra 10.13.2. i can't seem to get beyond this point. can anyone help? it's much appreciateted. 

12 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Have you tried to power cycle the satellite before trying to do the update?

     

    DarrenM

    • mojoprime's avatar
      mojoprime
      Aspirant

      thanks for the reply. since the update was pulled, should i just wait?

    • mojoprime's avatar
      mojoprime
      Aspirant

      Darren, should i wait until the firmware update is officially reposted?

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        You can wait if you do not need the new features of circle parental controls and ethernet back haul but when trying to manually load the firmware did you unzip the file you downloaded before trying to load it onto the orbi unit?