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Forum Discussion
mojoprime
Dec 23, 2017Aspirant
Orbi firmware update v2.1 fail
ok, i'm trying to manually update the firmware. so i got through the login page, get to the advance menu, click on manual, select my satellite and tap the update button. this is what i get -- on Safari, Firefox and Chrome:
<html><head><meta http-equiv='Pragma' content='no-cache'><meta http-equiv='Cache-Control' content='no-cache'><title> 401 Authorization</title>
<script language="javascript" type="text/javascript">
function cancelevent()
{
top.location.href='/unauth.cgi';
}
</script>
</head><body onload=cancelevent()></body></html>ok. java and javascript are enabled on my mac, running high sierra 10.13.2. i can't seem to get beyond this point. can anyone help? it's much appreciateted.
12 Replies
- DarrenMSr. NETGEAR Moderator
Have you tried to power cycle the satellite before trying to do the update?
DarrenM
- mojoprimeAspirant
thanks for the reply. since the update was pulled, should i just wait?
- mojoprimeAspirant
Darren, should i wait until the firmware update is officially reposted?
- DarrenMSr. NETGEAR Moderator
You can wait if you do not need the new features of circle parental controls and ethernet back haul but when trying to manually load the firmware did you unzip the file you downloaded before trying to load it onto the orbi unit?