NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JMU1998
Dec 19, 2017Luminary
Orbi firmware v2.1.1.16 discussion
do we need to do nvram wipe for this 2.1.1.16 Firmware just released today? noticed it downloaded automatically.
steelhorse83
Dec 21, 2017Guide
Apparently, my Orbi Router & Satellites auto-updated from 2.0.0.74 to 2.1.1.16 since I last looked at it on Monday. All my devices that are capable of 5Ghz are showing connected to 5Ghz, and all the devices are correctly showing their connection to either the router or a satellite. I haven't had any issues streaming Netflix or PSVue. I checked the debug.htm page on the router and both satellites, and they all show around 5 hours of uptime. I will check back on that later in the week, to see if they are rebooting, or if the upgrade actually happend 5 hours ago.
ratickle
Dec 21, 2017Apprentice
steelhorse83 wrote:Apparently, my Orbi Router & Satellites auto-updated from 2.0.0.74 to 2.1.1.16 since I last looked at it on Monday. All my devices that are capable of 5Ghz are showing connected to 5Ghz, and all the devices are correctly showing their connection to either the router or a satellite. I haven't had any issues streaming Netflix or PSVue. I checked the debug.htm page on the router and both satellites, and they all show around 5 hours of uptime. I will check back on that later in the week, to see if they are rebooting, or if the upgrade actually happend 5 hours ago.
I have a theory that firmware v2.1.1.12 is the version that has caused many people to have stability and functional problems. My theory also says that v2.1.1.16 indeed fix the problem caused by v2.1.1.12, but ONLY if a FACTORY RESET occured BEFORE the installation of v2.1.1.16. Since you went from v2.0.0.74 directly to v2.1.1.16 your system should be fine. If, and it's a big if, my theory about v2.1.1.12 is correct. Yes, report back in a day or two and let us know the system uptime and whether or not your satellite shows attached devices correctly.
- howiedubDec 21, 2017Tutor
ratickle wrote:
steelhorse83 wrote:Apparently, my Orbi Router & Satellites auto-updated from 2.0.0.74 to 2.1.1.16 since I last looked at it on Monday. All my devices that are capable of 5Ghz are showing connected to 5Ghz, and all the devices are correctly showing their connection to either the router or a satellite. I haven't had any issues streaming Netflix or PSVue. I checked the debug.htm page on the router and both satellites, and they all show around 5 hours of uptime. I will check back on that later in the week, to see if they are rebooting, or if the upgrade actually happend 5 hours ago.
I have a theory that firmware v2.1.1.12 is the version that has caused many people to have stability and functional problems. My theory also says that v2.1.1.16 indeed fix the problem caused by v2.1.1.12, but ONLY if a FACTORY RESET occured BEFORE the installation of v2.1.1.16. Since you went from v2.0.0.74 directly to v2.1.1.16 your system should be fine. If, and it's a big if, my theory about v2.1.1.12 is correct. Yes, report back in a day or two and let us know the system uptime and whether or not your satellite shows attached devices correctly.
I don't think 2.1.1.12 has anything to do with it. I went from 2.0.0.74 straight to 2.1.1.16 and still had issues. Went back to 1.8.0.6 and it auto updated back to 2.1.1.16. Issues still persisted. Factory reset on 2.1.1.16 did not work. Back on 1.8.0.6 and everything is stable again. Have some bugs, but they are somethings I can live with as long as my connections don't drop and devices connect correctly. Disabled auto update through telnet, so hopefully that keeps it from updating again.
I'm starting to think it's hardware related. Seems like people who got their Orbis recently don't have the issues and those that have had it since the 1.* firmware days are the ones having issues. Just my 2 cents.
- netgearguyDec 21, 2017Apprentice
I have two Orbi systems (RBK30) bought in the last couple of weeks and both have had the same symptoms. So it isn't related (from my experience) to when units were purchased.
- sandsstlDec 21, 2017Tutor
Got my Orbi exactly one month ago at a local Best Buy. It's been running well with firmware V2.0.0.74 since.
I skipped 2.1.1.12 and yesterday installed 2.1.1.16 which flaked out immediately - dropping devices, losing the connection to the satellite, losing the satellite, reloading the "Attached Devices" page every 5 seconds... - so I went back to 2.0.0.74 and everything went back to normal.
Today I did a factory reset on both the router and satellite and did a fresh install of 2.1.1.16 with the same results I had yesterday so back to 2.0.0.74.
- aazDec 22, 2017Virtuoso
howiedub wrote:I'm starting to think it's hardware related. Seems like people who got their Orbis recently don't have the issues and those that have had it since the 1.* firmware days are the ones having issues. Just my 2 cents.
Definitly not that - I did get my orbi just over 3 months ago from costco, but it came with the 1.1.0.16 firmware. I updated straight from there to 1.12.0.18 and on from there with no stability issues so far. Not sure if they are just loading new hardware with the old firmware, but I would doubt that.
- MikeDTuckDec 21, 2017Aspirant
Not sure why - but the router has been up for 21 hours so far, fingers crossed that one of the 5 reboots from yesterday cleared whatever was wrong?
- jdurrant51Dec 21, 2017Aspirant
I apparently was "autoupdated" the other night. Since then, I can't get devices to reliably attach to the router or satellite. We have a computer "hardwired" into the router and even that doesn't operate reliably. Any suggestions on how to get back to operation????
Thanks,
Jim
- jdurrant51Dec 22, 2017Aspirant
Couldn’t wait for a fix! My wife missed 8 Hours of work because of the screwup! Bit the bullet and bought an Eero network. Up and running w/o issue now!
jim