I have the last firmware installed and everything I have seen within the Netgear forums is Netgear is saying issues have been resolved with the latest Firmware. I totally disagree. Current firmware is 2.2.1.210. Wifi devices lose internet access and we either have to wait 10 minutes for it to return on its own or select renew IP. The renew IP fixes it almost instantly but a pain having to this 5 or more time every single day. I bought this device specifically for the Circle capability. Anyone else having the same issue or have a fix? other than disabling Circle.

What is the Mfr and model# of the ISP modem the NG router is connected too? Is the Orbi system operating in Router or AP mode? What is the size of your home? Sq Ft? What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials. What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.Any Wifi Neighbors near by? If so, how many? What WPA security modes are you using? T ry enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings Try disabling the following and see:Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Set up IP address reservations for each devcies ON the router. Then configure Circle. Also there is newer FW avialable: https://community.netgear.com/t5/Orbi/New-NetGear-Orbi-RBR50-RBS50-Firmware-Version-2-3-0-32-now/m-p/1712445/highlight/true#M53629 LMF777 wrote: I have the last firmware installed and everything I have seen within the Netgear forums is Netgear is saying issues have been resolved with the latest Firmware. I totally disagree. Current firmware is 2.2.1.210. Wifi devices lose internet access and we either have to wait 10 minutes for it to return on its own or select renew IP. The renew IP fixes it almost instantly but a pain having to this 5 or more time every single day. I bought this device specifically for the Circle capability. Anyone else having the same issue or have a fix? other than disabling Circle.

LMF777 wrote: .......... The renew IP fixes it almost instantly but a pain having to this 5 or more time every single day. ............. Do you do renew IP on the devices or on the WAN port? Do you see the same issue with wired as well as wireless devices? What type of devices do you have attached to your network? What wired devices do you have attached to Orbi nodes?

Do you do rener IP on the devices or on the WAN port? ekhalil wrote: Do you do rener IP on the devices or on the WAN port? Do you see the same issue with wired as well as wireless devices? What type of devices do you have attached to your network? What wired devices do you have attached to Orbi nodes?

What is the Mfr and model# Fiber with ethernet handoff and homerun to RBK50What is the size of your home? 4800 but this is no matter because everything work perfectly if I disable Circle. even when enabled everything works but at least 5 times a day I need to renew IP. I have one Laptop running pingplotter to my ISP. So when internet is lost I look at the dedicated laptop running pingplotter and I see solid red bar (packetloss) on ever hop except the router. I also have the renew screen always open and I renew IP. Boom up and running. Now All that said I tried disabling Circle and for 5 days straight no drops.. SO I re-enabled and drops reappears within 4 hours . I let that go on for a few days then disabled Circle again and been 3 days now and no drops.What is the distance between the router and satellite(s)? maybe 20 feet. What channels are you using? 6 and 48 for 5GAny Wifi Neighbors near by? No What WPA security modes are you using? WPA2-PSK [AES] Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings Already did that no difference Try disabling the following and see:Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). SAme thing I read this suggestion and no difference Set up IP address reservations for each devcies ON the router. I set Reservation for ever device (thought I might have been a IP conflict but NO it is not an IP conflict)I will try upgrading the firmware 2.3.0.32 I did not know there was a high version.

20 feet is too close between the router and satellites. 30 feet is recommended in between them to begin with depending upon building materials. Let us know how it goes with newer FW. LMF777 wrote: What is the Mfr and model# Fiber with ethernet handoff and homerun to RBK50What is the size of your home? 4800 but this is no matter because everything work perfectly if I disable Circle. even when enabled everything works but at least 5 times a day I need to renew IP. I have one Laptop running pingplotter to my ISP. So when internet is lost I look at the dedicated laptop running pingplotter and I see solid red bar (packetloss) on ever hop except the router. I also have the renew screen always open and I renew IP. Boom up and running. Now All that said I tried disabling Circle and for 5 days straight no drops.. SO I re-enabled and drops reappears within 4 hours . I let that go on for a few days then disabled Circle again and been 3 days now and no drops.What is the distance between the router and satellite(s)? maybe 20 feet. What channels are you using? 6 and 48 for 5GAny Wifi Neighbors near by? No What WPA security modes are you using? WPA2-PSK [AES] Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings Already did that no difference Try disabling the following and see:Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). SAme thing I read this suggestion and no difference Set up IP address reservations for each devcies ON the router. I set Reservation for ever device (thought I might have been a IP conflict but NO it is not an IP conflict)I will try upgrading the firmware 2.3.0.32 I did not know there was a high version.

ORBI Intermittent internet drops on WIFI devices only if Circle is enabled

16 Replies

FURRYe38
Guru - Experienced User
Mar 08, 2019
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?

T

ry enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

Set up IP address reservations for each devcies ON the router.

Then configure Circle.

Also there is newer FW avialable:

https://community.netgear.com/t5/Orbi/New-NetGear-Orbi-RBR50-RBS50-Firmware-Version-2-3-0-32-now/m-p/1712445/highlight/true#M53629

LMF777 wrote:

I have the last firmware installed and everything I have seen within the Netgear forums is Netgear is saying issues have been resolved with the latest Firmware. I totally disagree. Current firmware is 2.2.1.210. Wifi devices lose internet access and we either have to wait 10 minutes for it to return on its own or select renew IP. The renew IP fixes it almost instantly but a pain having to this 5 or more time every single day. I bought this device specifically for the Circle capability. Anyone else having the same issue or have a fix? other than disabling Circle.
- LMF777
  Aspirant
  Mar 08, 2019
  What is the Mfr and model# Fiber with ethernet handoff and homerun to RBK50
  
  What is the size of your home? 4800 but this is no matter because everything work perfectly if I disable Circle. even when enabled everything works but at least 5 times a day I need to renew IP. I have one Laptop running pingplotter to my ISP. So when internet is lost I look at the dedicated laptop running pingplotter and I see solid red bar (packetloss) on ever hop except the router. I also have the renew screen always open and I renew IP. Boom up and running. Now All that said I tried disabling Circle and for 5 days straight no drops.. SO I re-enabled and drops reappears within 4 hours . I let that go on for a few days then disabled Circle again and been 3 days now and no drops.
  What is the distance between the router and satellite(s)? maybe 20 feet.
  
  What channels are you using? 6 and 48 for 5G
  Any Wifi Neighbors near by? No
  What WPA security modes are you using? WPA2-PSK [AES]
  
  Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings Already did that no difference
  
  Try disabling the following and see:
  Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). SAme thing I read this suggestion and no difference
  
  Set up IP address reservations for each devcies ON the router. I set Reservation for ever device (thought I might have been a IP conflict but NO it is not an IP conflict)
  
  I will try upgrading the firmware 2.3.0.32 I did not know there was a high version.
  - FURRYe38
    Guru - Experienced User
    Mar 09, 2019
    20 feet is too close between the router and satellites. 30 feet is recommended in between them to begin with depending upon building materials.
    
    Let us know how it goes with newer FW.
    
    LMF777 wrote:
    
    What is the Mfr and model# Fiber with ethernet handoff and homerun to RBK50
    
    What is the size of your home? 4800 but this is no matter because everything work perfectly if I disable Circle. even when enabled everything works but at least 5 times a day I need to renew IP. I have one Laptop running pingplotter to my ISP. So when internet is lost I look at the dedicated laptop running pingplotter and I see solid red bar (packetloss) on ever hop except the router. I also have the renew screen always open and I renew IP. Boom up and running. Now All that said I tried disabling Circle and for 5 days straight no drops.. SO I re-enabled and drops reappears within 4 hours . I let that go on for a few days then disabled Circle again and been 3 days now and no drops.
    What is the distance between the router and satellite(s)? maybe 20 feet.
    
    What channels are you using? 6 and 48 for 5G
    Any Wifi Neighbors near by? No
    What WPA security modes are you using? WPA2-PSK [AES]
    
    Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings Already did that no difference
    
    Try disabling the following and see:
    Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). SAme thing I read this suggestion and no difference
    
    Set up IP address reservations for each devcies ON the router. I set Reservation for ever device (thought I might have been a IP conflict but NO it is not an IP conflict)
    
    I will try upgrading the firmware 2.3.0.32 I did not know there was a high version.
ekhalil
Master
Mar 08, 2019
LMF777 wrote:

.......... The renew IP fixes it almost instantly but a pain having to this 5 or more time every single day. .............

Do you do renew IP on the devices or on the WAN port?

Do you see the same issue with wired as well as wireless devices?

What type of devices do you have attached to your network?

What wired devices do you have attached to Orbi nodes?
- FURRYe38
  Guru - Experienced User
  Mar 08, 2019
  
  Do you do rener IP on the devices or on the WAN port?
  ekhalil wrote:
  
  Do you do rener IP on the devices or on the WAN port?
  
  Do you see the same issue with wired as well as wireless devices?
  
  What type of devices do you have attached to your network?
  
  What wired devices do you have attached to Orbi nodes?

Forum Discussion

ORBI Intermittent internet drops on WIFI devices only if Circle is enabled