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dbdigital57's avatar
dbdigital57
Tutor
Dec 22, 2017

Orbi iOS v2.1.0.268 Device List problem

Firmware: 2.0.0.76 on RBR50 and RBS50

Updated the iOS Orbi app to v2.1.0.268 and it seems to have broken the Device List option as no devices show.  On the previous version 1.6.16, running on another iOS device, they still show.

 

I noticed on the new app I can see the IP address of the Router and Satellite.  On the app, the router shows as 192.168.1.1, but should be 192.168.0.212 - the Satellite is properly showing as 192.168.0.213.

 

That may be why the Router cannot see the devices as they are all in the 192.168.0.x number range and the app thinks the router is in 192.168.1.x range???

iOS
Troubleshooting

13 Replies

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  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Dec 27, 2017

    Hello dbdigital57

     

    We are aware and working on the issues with what is being displayed in the attached devices list.

     

    DarrenM

    • JMU1998's avatar
      JMU1998
      Luminary
      Dec 27, 2017

      DarrenM I am hoping engineering while fixing devices showing all connected to main please update device type listing/selectable option as well...example no option for Echo dot, Reciever, notebook, switch, modem, camera, Ring Doorbell, VoIP phone, AmazonFireTV etc...list very outdated!

    • dbdigital57's avatar
      dbdigital57
      Tutor
      Feb 11, 2018

      the latest ios update did NOT fix this problem.  is this still in queue to be resolved?

      • abrun's avatar
        abrun
        Aspirant
        Mar 02, 2018

        I am having the same problem. No devices connected. There are at least 10 on there all the time, like the TV, TiVo, Echo dot, etc. I can no longer block my kids devices if needed. This is a crucial feature, and one of the reasons we bought this product. I will be returning it to Costco if this isn't fixed soon.