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JamesRichard's avatar
JamesRichard
Aspirant
Sep 17, 2019

orbi ip address 10.0.0.1

I'm trying to setup my new orbi router as my only router. But having trouble...

 

When I first set it up the orbi, I connected it to my existing bt homehub router. Whilst the signal strength was superb, issues arose when loading unsecured websites, and I understand this would be expected when ttying to use two routers connected in series. So I bought a separate netgear modem (DM200). When I connected the orbi to the new modem, the orbi decided it needed to change its IP address to 10.0.0.1, and no-longer accessed any websites at all.

 

I'm currently using the router in AP mode with the pre-existing bt homehub as the main router. But this is not what I want to do. Any suggestions gratefully received!

 

 

7 Replies

  • Your modems have built in routers already. If you want to use the Orbi as a router, try one of the following:

     

    Modem Combo Units:
    This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
    https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
    Couple of options,
    1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.


    Reason that the Orbi is getting a 10.0.0.1 address is that the default IP address of 192.168.1.1 that Orbi normally uses is in conflict with one of the modems. Thus the Orbi changes to something that doesn't conflict with that IP address. 


    JamesRichard wrote:

    I'm trying to setup my new orbi router as my only router. But having trouble...

     

    When I first set it up the orbi, I connected it to my existing bt homehub router. Whilst the signal strength was superb, issues arose when loading unsecured websites, and I understand this would be expected when ttying to use two routers connected in series. So I bought a separate netgear modem (DM200). When I connected the orbi to the new modem, the orbi decided it needed to change its IP address to 10.0.0.1, and no-longer accessed any websites at all.

     

    I'm currently using the router in AP mode with the pre-existing bt homehub as the main router. But this is not what I want to do. Any suggestions gratefully received!

     

     


     

    • JamesRichard's avatar
      JamesRichard
      Aspirant
      The Netgear DM200 modem doesn’t have a built-in router. I’ve set this modem to bridge mode. But my Orbi still sticks with the IP address 10.0.0.1. Surely the Orbi can’t be in conflict with a router in bridge mode (I sound confident but obviously don’t really know what I’m talking about!)?
      • michaelkenward's avatar
        michaelkenward
        Guru

        JamesRichard wrote:
        The Netgear DM200 modem doesn’t have a built-in router.

         


        It does have a modem by default. Do you mean that you have disabled it?

         

        If so, remember to connect everything in the required order.

         

        After you have disabled the modem bit of the DM200, turn it off, and then restart the whole network.


        Be sure to restart your network in this sequence:

        • Turn off and unplug modem.
        • Turn off router and computers.
        • Plug in and turn on modem. Wait 2 minutes for it to connect.
        • Turn on the router and wait 2 minutes for it connect.
        • Turn on computers and rest of network.

        I would also factory reset the Orbi before going through this process.


  • JamesRichard wrote:

    I bought a separate netgear modem (DM200). When I connected the orbi to the new modem, the orbi decided it needed to change its IP address to 10.0.0.1, and no-longer accessed any websites at all.


    Can you please describe the experiment in more detail.  (I am not familiar with bt homehub.)  Internet service is DSL/ADSL (not cable or fiber).  The new Netgear DM200 is a "modem only" (no router, no WiFi).  Does the CM200 replace the bt homehub?  Does bt have to "do any magic" when you replace the internet modem?  i.e. the experiment was removing the bt equipment entirely, plugging the DSL line into the CM200 and the Orbi into the CM200?  If you connect a computer directly to the CM200, does it access the internet?