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Bruce-H's avatar
Bruce-H
Aspirant
Mar 23, 2021

Orbi LBK1220 LED white red pulse before 100% data used

I have an Orbi LBK1220 - 4GX AC1200 Dual-Band Mesh WiFi System router. The LED recently started to pulse white red way before I had used 100% of the data. In fact, I hadn't even used 50% of the data when it began to occur. The LED lighting will go though a cycle where it will pulse white red for a while, then go solid red for a short while, then white, then return to blue, and then the cycle will begin again. My internet connection does not appear to be affected by all this and remains stable and strong. I have tried resetting the router - no effect. I have tried reinstalling the firmware (version LBR1020-V2.5.1.18.img), but that also has no effect. Any assistance will be appreciated. Thanks, Bruce.

7 Replies

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  • LBK1220's avatar
    LBK1220
    Initiate
    Apr 03, 2021

    Same issue for me - just started happening about 2 weeks ago. Can't fix it. Did factory reset. Updated firmware. Nothing works. Had only used 30% of data when it started. Extremely annoying.

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Apr 13, 2021

      Hi Bruce-H and LBK1220, 

       

      - When the data usage is between 85%-99% of plan, LED will pulse AMBER/WHITE.
      - When the data usage reaches 100%, LED will pulse RED/WHITE.

       

      In your case, data consumed is less than 50%. Does it make any difference if you powercycle the router? 

       

      Regards,
      Blanca
      Community Team

      • Bruce-H's avatar
        Bruce-H
        Aspirant
        Apr 14, 2021

        Powercycling makes no difference. Resetting the router makes no difference. Reinstalling the firmware makes no diference. I have tried it all numerous times, but the LED just keeps pulsing white red. I have also tried getting support from my internet service provider, which supplied the router. But they also don't know what's going on. Cheers, Bruce.