NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ORbi Not lettign me go to certain sites
Hello, my family recently purchased an orbi and although we get better speeds it blocks us from some sites, asking for a username and password. I have tried entering "admin" and "password" which doesn't work, as well as the router name and password. When I try to connect to orbilogin it says I'm not connected to the Orbi network even though I am directly connected to one of the satellites. It also doesn't let us the app store or initiate downloads on steam, origin, etc. Any help is appreciated!
You can probably start by setting Orbi in AP mode. If that solves the problem then you know that the issue is in the IP network.
Please login to orbilogin.com and do the following setting:
13 Replies
This can be Ip network issue -probably- caused by having two routers in your network,
- If Orbi is operating in Router Mode, then please make sure that your ISP modem/router is bridged. If that is not possible then please set Orbi in AP mode instead.
What is the Mfr and model# of the ISP modem?
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
KyroElite wrote:
Hello, my family recently purchased an orbi and although we get better speeds it blocks us from some sites, asking for a username and password. I have tried entering "admin" and "password" which doesn't work, as well as the router name and password. When I try to connect to orbilogin it says I'm not connected to the Orbi network even though I am directly connected to one of the satellites. It also doesn't let us the app store or initiate downloads on steam, origin, etc. Any help is appreciated!
