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Forum Discussion

AlexStormez's avatar
AlexStormez
Aspirant
Aug 27, 2020
Solved

Orbi only goes up to 300mbps hardwired

Had Orbi Rbk53 ,

V2.5.1.16
almost a year, no issues at all
 Recently ugraded my  broadband profile from 300/50 to  1000/100 and for some reason i only could reach 290 mbps download ( same as before ) and 90 mbps upload (  which is better than before ) hardwired /wireless or internal speedtest tool showing similar results.
    I am getting 950/90   mbps  with different and  cheap router ,hardwired .
 Any ideas ? Could it be some secret QoS by Orbi which is limiting my broadband speeds ?
must i hardreset it first ?
 
 
  • what does it show when you use the app or orbilogin.com speed test, as it is going to give you the connection speed to the internet from the Orbi router?

    Do you have a switch or anything in between the Orbi router and ISP modem?

    Have you recently updated the firmware, as there have been repeated reports of slower speeds.

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    I'd factory reset it and reinstall it. 

    make sure duing the install to leave access control, qos, parental controls, and traffic monitoring all disabled. You can try disabling them first and then the reinstall if they dont' fix it. 

  • what does it show when you use the app or orbilogin.com speed test, as it is going to give you the connection speed to the internet from the Orbi router?

    Do you have a switch or anything in between the Orbi router and ISP modem?

    Have you recently updated the firmware, as there have been repeated reports of slower speeds.

    • AlexStormez's avatar
      AlexStormez
      Aspirant

      Thank you guys , it is fine now.

       It is hard to know why and what was the cause of it.

       It was 280 mbps through the  Orbi web UI  ( internal speed test tool).

       I've tried Orbi Android App then and run speed test tool trough this APP  , and Finally got 915/97 !!!

       

        It is running at the full capacity now ( Orbi web UI speed test showing 900 as well )

       I guess it might be something to do with dynamic QoS which is hidden from the user and  it takes some time before updates the  QoS profile...